OSS & BSS Market to Reach USD 148.26 Billion by 2033, Driven by 5G Rollouts and AI-Enhanced Network Management

Market Overview:

According to IMARC Group's latest research publication, "OSS & BSS Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2025-2033", The global OSS & BSS market size was valued at USD 65.81 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 148.26 Billion by 2033, exhibiting a CAGR of 9.4% during 2025-2033.

This detailed analysis primarily encompasses industry size, business trends, market share, key growth factors, and regional forecasts. The report offers a comprehensive overview and integrates research findings, market assessments, and data from different sources. It also includes pivotal market dynamics like drivers and challenges, while also highlighting growth opportunities, financial insights, technological improvements, emerging trends, and innovations. Besides this, the report provides regional market evaluation, along with a competitive landscape analysis.

How AI is Reshaping the Future of OSS & BSS Market

• AI-powered OSS systems predict network failures 72 hours in advance with 95% accuracy, reducing service disruptions and improving customer satisfaction scores by 40%.
• Machine learning algorithms optimize billing processes, reducing revenue leakage by 15% through automated anomaly detection and intelligent pricing strategies in BSS platforms.
• Government 5G infrastructure investments totaling $1.2 trillion globally drive AI integration in OSS/BSS systems for autonomous network management and service orchestration.
• Companies like Ericsson integrate AI into OSS platforms, enabling self-healing networks that automatically resolve 80% of technical issues without human intervention.
• AI-driven customer experience management in BSS platforms increases customer retention by 25% through predictive analytics and personalized service recommendations.

Claim Your Free "OSS & BSS Market" Insights Sample PD

Key Trends in the OSS & BSS Market

• 5G Network Deployment Acceleration: Telecommunications operators invest $875 billion in 5G infrastructure, requiring advanced OSS/BSS systems for network slicing and service orchestration. 5G networks demand 10x more complex service management capabilities.
• Cloud-Native Architecture Migration: 60% of telcos migrate OSS/BSS to cloud-native platforms, reducing operational costs by 30%. Containerized microservices enable rapid service deployment and scalability.
• Digital BSS Transformation: Digital-first customer experiences drive BSS modernization, with self-service portals reducing customer service costs by 45%. Real-time billing and payment systems improve cash flow by 20%.
• Network Automation and Orchestration: Intent-based networking through OSS platforms automates 70% of routine network operations. Software-defined networking (SDN) integration reduces manual configuration time by 80%.
• Edge Computing Integration: Multi-access edge computing (MEC) requires distributed OSS capabilities, with edge locations growing to 15,000+ globally. Real-time service provisioning at network edge improves application performance by 50%.

Growth Factors in the OSS & BSS Market

• Telecommunications Infrastructure Expansion: Global telecom capital expenditure exceeds $340 billion annually, with 40% allocated to OSS/BSS modernization. Network complexity increases require sophisticated management systems.
• Customer Experience Enhancement: Digital transformation initiatives focus on omnichannel customer engagement, with BSS platforms supporting 15+ touchpoints. Customer lifetime value increases 35% through improved service delivery.
• Regulatory Compliance Requirements: Telecom regulations mandate accurate billing and service quality monitoring, driving OSS/BSS investments. GDPR compliance requires enhanced data management capabilities in BSS systems.
• IoT and Connected Devices Growth: 50 billion connected devices by 2030 require scalable OSS/BSS platforms for device management and service provisioning. IoT revenue streams demand flexible billing models.
• Competition and Market Differentiation: Over-the-top (OTT) service competition drives telcos to enhance operational efficiency through advanced OSS/BSS capabilities. Time-to-market for new services reduces from months to weeks.

Ask analyst of customized report: https://www.imarcgroup.com/request?type=report&id=5994&flag=E

Leading Companies Operating in the OSS & BSS Industry:

• Amdocs
• Cisco Systems Inc
• Comarch SA
• Hewlett Packard Enterprise Development LP
• Huawei Technologies Co. Ltd
• Infosys Limited
• Netcracker Technology Corporation (NEC Corporation)
• Nokia Corporation
• Oracle Corporation
• Suntech S.A.
• Telefonaktiebolaget LM Ericsson

OSS & BSS Market Report Segmentation:

By Component:

• Solution
• Services

In 2024, the solution segment leads the market with 62.4% share, driven by billing and revenue management systems, with Netcracker Technology recognized for its innovative OSS/BSS solutions.

By OSS & BSS Solution Type:

• Network Planning and Design
• Service Delivery
• Service Fulfillment
• Service Assurance
• Billing and Revenue Management
• Network Performance Management
• Customer and Product Management
• Others

Network planning and design dominate with 19.3% market share in 2024, enabling effective infrastructure planning and peak performance, as highlighted by Netcracker's top vendor position.

By Deployment Mode:

• On-premises
• Cloud-based

The on-premises segment leads with 62.4% market share in 2024, driven by data security and compliance concerns, with Amdocs collaborating with Microsoft to enhance cloud-native solutions.

By Organization Size:

• Small and Medium-sized Enterprises
• Large Enterprises

Large enterprises hold a 62.4% market share in 2024 due to their substantial resources and need for scalable OSS/BSS solutions that manage complex networks effectively.

By Industry Vertical:

• IT and Telecom
• BFSI
• Media and Entertainment
• Retail and E-Commerce
• Others

The IT and telecom sector leads with 61.8% market share in 2024, utilizing OSS/BSS solutions for operational efficiency and customer experience, exemplified by Vivo's automation of its B2B processes.

Regional Insights:

• North America (United States, Canada)
• Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, Others)
• Europe (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
• Latin America (Brazil, Mexico, Others)
• Middle East and Africa

In 2024, North America dominates the OSS/BSS market with over 35.6% share, driven by advanced technology and a focus on digital transformation, as seen in Etiya's support for Fizz's expansion in Canada.

Recent News and Developments in OSS & BSS Market

• February 2024: Ericsson launched AI-powered Network Manager for autonomous network operations, enabling zero-touch provisioning and self-healing capabilities for 5G networks.
• April 2024: Oracle introduced Cloud Native BSS suite with microservices architecture, offering 99.99% uptime and sub-second response times for telecommunications billing operations.
• June 2024: Nokia announced partnership with Google Cloud to develop cloud-native OSS solutions, integrating AI and machine learning for intelligent network automation.

Note: If you require specific details, data, or insights that are not currently included in the scope of this report, we are happy to accommodate your request. As part of our customization service, we will gather and provide the additional information you need, tailored to your specific requirements. Please let us know your exact needs, and we will ensure the report is updated accordingly to meet your expectations.

About Us:

IMARC Group is a global management consulting firm that helps the world's most ambitious changemakers to create a lasting impact. The company provide a comprehensive suite of market entry and expansion services. IMARC offerings include thorough market assessment, feasibility studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.

Contact Us:

IMARC Group

134 N 4th St. Brooklyn, NY 11249, USA

Email: [email protected]

Tel No:(D) +91 120 433 0800

United States: +1-201971-6302