LATAM Airlines Flight Cancellation Policy: A Comprehensive Guide

Guide on LATAM Flight Cancellation Policy

LATAM is the largest airline in Latin America, providing both domestic and international services. While booking a flight with LATAM is simple, understanding the LATAM flight cancellation policy can be a bit tricky. This guide will help you navigate the cancellation process and provide answers to common questions about flight cancellations, refunds, and related policies.

LATAM Airlines Cancellation Policy

LATAM’s cancellation policy allows passengers to manage their cancellations in several ways. Here are the key points:

24-Hour Cancellation Rule:

To avoid cancellation fees and get a full refund, you need to cancel your flight within 24 hours of booking.

Ticket Cancellation Eligibility:

You can only cancel a flight ticket if it was booked via LATAM’s official website or by calling their official reservations number.

If you booked your ticket through a ticketing executive, you cannot cancel it yourself and will need to reach out to the same executive for assistance.

Cancellation for Full Refund:

To receive a full refund, your flight’s departure date must be 7 or more days away from the cancellation date.

How to Cancel Your LATAM Flight Ticket

You can LATAM cancel flight using any of the following methods:

Official Website:

Visit the LATAM website and go to the “Manage My Booking” section.

Enter your flight details, select the flight you wish to cancel, and follow the instructions.

Once the cancellation is complete, you will receive a confirmation email.

Phone Number:

You can cancel your flight by calling LATAM’s official phone number. A customer service representative will assist you in processing the cancellation.

Official Application:

LATAM also allows you to cancel your flight through their official mobile app. Follow the same steps as on the website to cancel your flight.

How Do I Get a Refund from LATAM?

If you cancel your LATAM flight, you may be eligible for a refund. Note that LATAM typically issues refunds as travel vouchers. Here’s how to request your refund:

Go to the LATAM website and click on the Help Center.

In the Help Center, find and click the “Request Your Refund” option.

Complete the refund form with your booking details (name, email, flight reservation number, etc.).

Provide the necessary information, including the subject and description of your refund request.

Attach any required documents and click Submit.

LATAM processes refunds within 7-20 business days. If you don’t receive your refund within this time, contact LATAM customer service for assistance.

Frequently Asked Questions

Q: Does LATAM have a 24-Hour Cancellation Policy?

Yes, LATAM allows passengers to cancel their flight within 24 hours of booking for a full refund without any cancellation fees. However, this rule applies only if the booking was made through LATAM’s official channels (website or customer service).

Q: How Long Does it Take to Get a Refund from LATAM?

Refunds typically take 7-20 business days to process. The time frame can vary depending on the payment method used. If you paid by credit card, the refund may be processed faster.

Q: Does LATAM Offer Free Cancellation?

LATAM offers free cancellation in certain situations, such as:

If the airline cancels or significantly alters your flight.

If LATAM provides less than 14 days' notice of a flight cancellation.

If the airline cannot offer a satisfactory rebooking option, you may be eligible for compensation up to USD 700 per person.

If LATAM offers an alternative flight that fits your original itinerary, you may not be entitled to a refund or compensation.

Q: Can I Cancel My Flight and Get a Full Refund?

You can get a full refund without cancellation charges if:

You cancel within 24 hours of booking.

The flight is at least 7 days away from the cancellation date.

If you cancel your flight after 24 hours, cancellation charges may apply.

Q: How Do I Cancel a Ticket Booked via Third-Party Agents?

If you booked your flight through a third-party travel agent, you must contact the agent directly for any cancellation requests.

Conclusion

LATAM Airlines provides flexibility with its cancellation policies, allowing passengers to cancel flights and request refunds in various ways. Remember to act quickly, as LATAM cancel flight requests within 24 hours of booking ensure a full refund without cancellation charges. Always check LATAM’s official website or contact customer service if you have specific questions or issues with your cancellation.