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Accenture is open off-campus hiring for Freshers ( BE/B.Tech/BCA )

Accenture opens off-campus hiring for freshers

By InfomancePublished 4 years ago 3 min read
Google.com

Accenture is a management consulting, technology services, and outsourcing firm with a global presence. The company is on a hiring spree for freshers as well as lateral hires. It has announced an off-campus drive for fresh engineering graduates. Check out the complete details here - Positions: New Associate – IT Help Desk ; Experience: 0 – 1 year ; Salary: Best in Industry ; Job Location: Hyderabad . Eligibility Criteria for Accenture Off Campus Drive 2021: 1. Any Graduation 2. 0-1 year of experience.

Job responsibilities:

  • You will work in the Customer Support vertical, assisting Accenture in managing/resolving customer queries, handling escalations and complaints from dissatisfied customers, and providing the best resolutions. You will also be in charge of closing the fault and complaints within the SLAs.
  • You will be part of the IT Help Desk team, assisting with application-related technical issues. You will primarily respond to incidents/issues reported by customers via voice interaction, email, web tickets, and remote support.
  • This position is part of Accenture's Service Desk Non-Voice Support team, which is in charge of documenting, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions in order to restore normal service operations for non-voice interactions such as email, web, and chat as soon as possible.
  • Skills: 1. Problem-solving skills 2. Ability to work well in a team 3. Commitment to quality 4. Strong analytical skills 5.Written and verbal communication

    HOW TO APPLY>> APPLY HERE

    what we need

    All streams/ branches of B.Sc, BCA, B.A, B.Com, and BBA – 2020 and 2021 graduate

    • No active backlogs during application and/ or during onboarding.
    • The maximum 1-year gap in education (post 10th standard till completion of graduation)
    • The candidate should not have appeared for the Accenture Recruitment assessment/ interview process in the last three months.
    • Ability to anticipate and resolve business issues with agility
    • Versatile with the aptitude to learn and apply new skills faster
    • Good analytical and problem-solving skills and proficiency in verbal and communication skills
    • Candidates must be eligible to work in India either by citizenship/ have relevant work permit documents.
    • Please note that Bhutan and Nepal nationals can work in India without a need for obtaining a work visa. All other foreign nationals require a work visa or an Overseas
    • Citizenship of India (OCI) or Person of Indian Origin (PIO) card to work in India

    Role Overview

    Join our team that improves the way our clients and the world works. Working in challenging and dynamic environments, using their versatility to create and support solutions that meet client requirements from analysis to implementation.

    About Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services–all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

    Accenture has not authorized any agency, company, or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture’s criterion for hiring candidates is merit. Any agency, company, or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action.

    In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients by harnessing talent, data, and intelligence to revolutionize their operating models. Operations are one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

    Content Credit:- www.accenture.com

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