Google India is looking for multiple IT roles in Hyderabad, Gurugram, and Bengaluru.

1. Industry Business Manager, gCare

In-office: Hyderabad, Gurugram, Bengaluru

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of sales delivery or client management experience + 3 years of experience leading digital teams.
• Experience building relationships with internal and external stakeholders in matrix-ed organizations.

Job role: Lead a team of Search Specialists responsible for driving strategy and execution to help advertisers meet their business objectives, and set the vision, enable execution and inspire each team member to perform.

HOW TO APPLY >> APPLY HERE

2. Display and Programmatic Specialist

In-office: Hyderabad, Gurugram, Bengaluru

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in account management and programmatic media.
• 5 years of experience with managing digital advertising campaigns, including experience in online measurement, operations, ad networks, DSPs, digital video, programmatic media, and Google platforms (GDA and DV360).
• Ability to speak and write in English fluently.

Job role:

• Operationalize Google Display Ads and Display and Video 360 campaign management, and deliver sophistication in media activation and campaign management for a portfolio of Advertisers/Agencies.
• Be responsible for customer-level audits and needs assessments; analyze campaign management strengths/weaknesses and areas of opportunity to grow partner proficiency in Google Display Ads and Display and Video 360.
• Act as a thought leader in introducing and driving new/advanced optimization and campaign management approaches on Google Display Ads and Display and Video 360.
• Conduct ongoing media performance strategy management with trading leads agencies; work with them to illuminate partner-level insights around how optimization could be improved.
• Collaborate effectively with vendors and in-market sales teams to drive growth plans of our large advertisers; develop and apply knowledge of the market for vertical and sub-verticals in solutions offered.

HOW TO APPLY >> APPLY HERE

ABOUT THE JOB

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

3. Corporate Operations Engineer, Contact Center Platform

In-office: Hyderabad

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in troubleshooting issues for two or more operating systems (e.g. Linux, Mac, etc.).
• Experience in troubleshooting with applications and in a networked environment.
• Experience in IT Asset Management, Technical Troubleshooting, PLX, Network Operations, Customer Support Operations, Technical Support Operations, Chrome OS

Job role:

• Act as a lead for Day to Day support function which includes broad level analysis of issues and provide support and mitigation plan
• Use insights gained through direct support feedback to advocate for users, working with partner teams to identify problematic user journeys and prioritize solutions.

HOW TO APPLY >> APPLY HERE

ABOUT THE JOB

Technical support for a technology company is a big task. As a Corporate Operations Engineer you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking and infrastructure. You're a fast learner and great communicator who can support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.

You improve the front-line user experience by providing on-demand user support for Google's corporate users, resources, tools and applications while also contributing to longer-term projects.

Contact Center Platform Support team is part of Google Corporations Engineering. The team is Google’s internal technical support team providing first line support to Google Contact Center Agents. These agents provide 24x7 sales and support to Google Advertisers and users across the globe and this makes our function a critical support function.