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How Do I Reset My Netflix Password?

To reset your Netflix password, go to the Netflix website, click on Sign In, select Forgot Password, and follow the instructions to reset your password via email or text message verification.

By Maria HansonPublished 3 years ago 4 min read

To reset your Netflix password, follow these steps:

Visit the Netflix website (www.netflix.com) using a web browser on your computer or mobile device.

Click on the "Sign In" button located at the top-right corner of the page. This will take you to the login screen.

On the login screen, click on the "Need help?" or "Forgot your email or password?" link. This link is usually found below the "Sign In" button.

You will be redirected to the password reset page. Here, you have two options to reset your Netflix password: using your email address or using your phone number.

Resetting with Email: If you choose the email option, enter the email address associated with your Netflix account. Click on the "Email Me" or "Send Email" button. Netflix will send a password reset link to your email.

Resetting with Phone Number: If you choose the phone number option, enter the phone number associated with your Netflix account. Click on the "Text Me" or "Send Code" button. Netflix will send a verification code to your phone.

Check your email or phone for the password reset instructions or verification code from Netflix.

Follow the instructions in the email or enter the verification code on the Netflix website, depending on the option you chose.

Once you have verified your identity, you will be directed to a page where you can enter and confirm your new Netflix password.

After setting a new password, click on the "Save" or "Update" button to complete the process.

You can now sign in to your Netflix account using your new password.

If you encounter any difficulties during the password reset process, it is recommended to visit the Netflix Help Center or contact Netflix customer support for further assistance.

What Information Do I Need To Reset My Netflix Password?

Access to the Email or Phone Number Associated with Your Netflix Account: Netflix requires verification to ensure the security of your account. You will need access to the email address or phone number associated with your Netflix account to receive the password reset instructions or verification code.

Internet Connection: Ensure that you have a stable internet connection to access the Netflix website or app for the password reset process.

Device: You can reset your Netflix password using a computer, smartphone, tablet, or any other device with internet access. Choose a device you are comfortable using.

Knowledge of Your Email Address or Phone Number: You should know the email address or phone number linked to your Netflix account. This is the information Netflix will use to send the password reset instructions or verification code.

Ability to Access the Email Account or Phone for Verification: If you choose the email option for password reset, make sure you can access your email account to receive the reset instructions. Similarly, if you opt for the phone number option, ensure that you can receive text messages or calls on that number for the verification code.

Basic Computer or Mobile Device Skills: You should be familiar with using a computer or mobile device to navigate websites or apps. This will enable you to follow the instructions provided by Netflix for resetting your password.

Secure Password: When creating a new password, it is recommended to choose a strong and unique combination of letters, numbers, and symbols to enhance the security of your Netflix account.

By having the necessary information and meeting these requirements, you can successfully reset your Netflix password and regain access to your account. If you encounter any difficulties, it is advisable to visit the Netflix Help Center or contact their customer support for further assistance.

Can I Reset My Netflix Password On The Mobile App?

Yes, you can reset your Netflix password directly from the mobile app. To do so, follow these steps:

Open the Netflix app on your mobile device.

Tap on the "Sign In" or "Sign In Help" option, usually located at the bottom of the screen.

On the sign-in screen, tap on the "Need Help?" or "Forgot your password?" link.

You will be redirected to a page where you can choose the password reset method: email or text message.

Select your preferred verification method and provide the required information. If you choose email verification, Netflix will send you an email with instructions. If you choose text message verification, you will receive a verification code.

Access your email inbox or retrieve the verification code from your messaging app.

Follow the instructions provided in the email or enter the verification code within the Netflix app.

Create a new password for your Netflix account.

Save the changes, and your Netflix password will be successfully reset.

Please note that the exact steps may vary slightly depending on the version of the Netflix app and your mobile device's operating system.

Resetting your Netflix password within the mobile app is a convenient option for users who prefer accessing Netflix on their smartphones or tablets. If you encounter any issues during the password reset process, refer to the Netflix Help Center or contact their customer support for further assistance.

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