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How AR in Sports Apps can Keep Fans Hooked and make Businesses Profitable?

Why augmented reality is becoming the secret weapon for fan engagement and sports app revenue.

By Eira WexfordPublished 2 months ago 5 min read

I can still picture that leisurely night at the stadium, when everyone moves with easy patience and the sky is warm and low. More than anything, I had gone there to decompress. I wanted a vacation from screens and deadlines because work had been noisy that week. Even so, amid the grass and conversation, I noticed something that stuck with me much longer than the actual game.

A few rows up, some teen aimed her phone toward the outfield. An AR layer snapped perfectly into place, with player cards floating above real players–each of them carrying short notes and simple numbers while her screen softly glowed against encroaching dusk. She nudged at whoever sat next to her with unspoken excitement. I watched her for a moment instead of watching the field because somehow in its very simplicity it seemed to offer up a glimpse at the direction fan habits were heading.

Where Fans Start Their Journey

I sat back and let it all wash over me even though the warm-up had barely begun. Announcements boomed across the field with that hollow stadium reverb, chairs clattered beneath shifting asses and the smell of popcorn drifted by. Most people weren't looking for anything in particular, they were just killing time. The game hadn't started yet but she was already watching.

I have sat for hours arguing about design choices and retention with teams in a Miami mobile app development company. But as I sat there, I realized it was never about some eye-popping feature or even a perfect layout. It was about tiny aspects such as this that create a moment of connect within someone, even when nothing major is happening on the field.

There was nothing dramatic about the augmented reality overlay. It didn’t even seem to be there, apparently. Waiting just didn’t feel like waiting anymore. And I had a hunch that that small change mattered.

When the Game Starts But the Pull of the Screen Doesn’t Fade

The audience woke up with the first pitch. Voices came alive, people leaned forward, and finally, the stadium breathed. However,my eyes would once in a while wander to those nearby just to check on how they were using their phones without interfering much with the game.

A short burst of augmented reality highlight from last week’s game appeared on the phone screen of a man sitting behind me as he raised his phone toward the scoreboard. I immediately recognized and associated it with the silent keen way he looked at it. That made me remember how people replay old videos because they connect with a sensation they want to hold on to, not because they need facts.

No, it wasn’t loud. No, it wasn’t meant to compete with the match. Even during the slower parts of the encounter, it helped softly keep the fan.

That’s where its power came from.

The Things That Change Everything Even When They Don’t Feel Like Sales

I walked the concourse sometime in the fourth inning. The sun had dropped to a level that shot gold through everything, people were milling about stretching their legs for a nine-inning game, kids using the rail as their own personal jungle gym.

Some kids found a poster by the concession stand that seemed to spring alive when they pointed their phones at it. They tried tapping virtual baseballs thrown by the mascot before they could land while he bounced across their screens. Their laughter inexplicably lit up the pathway. So engrossed were they that hardly any of them noticed the long line beside them.

A man aims his phone at a jersey hanging in the team shop a bit further down. After just a moment’s shake, his phone plays for him a short video of the athlete in that same jersey talking about training. He watches it again, picks up the shirt, and heads to the register. It didn’t feel pushy at all. It just gave the object a slightly more intimate feel, and that slight emotional change propelled him on.

These moments enabled the business. The technology connected people to something they already cared about, not because it was clever.

The Memory that Stayed After the Crowd Went Silent

The crowd was quiet, the game is in its last inning. Fans know the feeling of suspense that slowly builds inside your chest even before anything actually happens. Out of curiosity rather than to entertain myself, I unlocked my phone to learn about those sitting around me.

An earlier season home run drifts lazily across my screen in AR. It doesn’t try to wow me. It simply puts me in mind of a time the team had, and for that brief moment, makes the field seem to be part of some larger narrative that extends well beyond tonight’s game.

I made my way to the exit in that certain silent clarity with which all last outs are attended, as everyone inhales softly and stands up. The game had not been changed by AR. People changed. They gave the interim periods a soft meaning instead of yelling.

On my way home, I opened a few of those sports apps which I had built over the last couple of years. For the first time, they seemed strangely hollow. Clean, neat, well organized but lacking that small flame I saw in the teenager’s smile. That is exactly when it hit me that we need to change our outlook on features. This should not be about building more. It should be about finding out what fans feel when their eyes are not glued to the scoreboard.

What Businesses Miss When They Focus Only on Numbers

A couple weeks later I’m in another meeting, this time with a group working on new features for their sports platform. The gentle whirr of coffee, notepads, and people trying to decide what matters most. They talked about the length of sessions and drop-off rates. They spoke urgently about dashboards full of warnings.

I remembered the girl who faced the outfield with her phone raised. I told them about her even before the game started, how I noticed that smile seemed to attach her somehow to the stadium. I spoke of kids in the corridor hunting virtual baseballs and a man searching replays on the scoreboard.

These were not case studies. These were vignettes of simplicity and humanity. Yet they spoke more than any chart could deliver. They showed that there was no coercion or deception in getting people to participate more. It happened when the technology merged with the night’s cadence, barely noticeable, almost gentle.

Fans stay when they feel like they belong. The business side follows after they remain, with no coercion from any quarter.

What Keeps Me Going

These days, I notice small groups of people holding up their phones whenever I walk by a stadium at night. Some are looking at the field, some are checking floating statistics and a few laugh at a virtual mascot only visible to them. That device glow is more reminiscent of silent camaraderie than distraction.

AR is not rewriting sports. It is reminding fans of the original reason they cared, filling in all those waiting moments before the next cheer, plodding innings and quiet seconds. The rest happens organically when fans feel included in those settings-whether it be loyalty, purchases or simply longer sessions.

Sometimes I remember that teenage girl in the stands. Not because she was doing anything particularly remarkable, but because she showed me something simple. People stay where you want them-involved, present, and engaged in the story-when technology and emotion are harnessed without being overly pushy.

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About the Creator

Eira Wexford

Eira Wexford is a seasoned writer with 10 years in technology, health, AI and global affairs. She creates engaging content and works with clients across New York, Seattle, Wisconsin, California, and Arizona.

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