United States Janitorial Service Market Size and Forecast 2025–2033

United States Janitorial Service Market Overview

The United States Janitorial Service Market is experiencing steady and resilient growth, driven by rising hygiene awareness, expanding commercial infrastructure, and the increasing outsourcing of non-core operations. According to Renub Research, the market is expected to reach US$ 100.22 billion by 2033, up from US$ 76.68 billion in 2024, growing at a CAGR of 3.02% from 2025 to 2033.

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Once considered a routine operational expense, janitorial services have now become a strategic necessity for businesses across sectors. Cleanliness, sanitation, and preventive health practices are no longer optional — they are essential for maintaining employee productivity, customer trust, and regulatory compliance. As a result, professional cleaning services are witnessing consistent demand from commercial offices, healthcare facilities, educational institutions, retail chains, and industrial sites.

With a mix of national service providers, regional operators, and franchise-based companies, the U.S. janitorial services market remains highly competitive yet full of long-term opportunities, particularly in commercial applications and specialized cleaning services.

United States Janitorial Service Industry Outlook

The U.S. janitorial services industry has evolved significantly over the last decade. What was once a labor-intensive, low-tech service is now a technology-driven, compliance-focused, and sustainability-oriented industry.

The post-pandemic world has permanently transformed how organizations perceive cleanliness. Offices, hospitals, schools, and public spaces now demand routine disinfection, high-touch surface cleaning, and adherence to strict hygiene standards. This shift has strengthened long-term demand for professional janitorial services rather than temporary cleaning contracts.

Large retailers, healthcare networks, and commercial real estate owners have increased their investments in regular cleaning schedules. Studies indicate that premium retailers now adopt carpet washing and janitorial cleaning at a rate of over 84%, highlighting the growing reliance on professional service providers.

Furthermore, U.S. consumers are increasingly hiring professional cleaners for residential use. A 2023 blog by Aspire Software noted a significant rise in consumer awareness regarding the benefits of professional cleaning services, while earlier surveys by the American Cleaning Institute revealed that one-third of Americans were concerned about cleaning their homes correctly — a sentiment that continues to support market growth.

Key Factors Driving the United States Janitorial Service Market Growth

1. Greater Attention to Hygiene and Health

The COVID-19 pandemic permanently changed hygiene expectations across the U.S. Businesses, institutions, and public organizations now prioritize cleanliness as a preventive health strategy, not just an aesthetic requirement.

Routine cleaning, disinfection, and sanitization protocols are now standard across offices, hospitals, schools, airports, and retail spaces. Professional janitorial companies are preferred because they follow regulatory guidelines, use certified disinfectants, and apply standardized cleaning processes.

This transition from periodic cleaning to continuous sanitation has created long-term demand, ensuring consistent revenue streams for service providers.

2. Growth in Commercial and Institutional Infrastructure

The expansion of commercial real estate, healthcare facilities, educational campuses, and industrial complexes is another major driver of the janitorial services market.

Urbanization, population growth, and economic development have resulted in more office spaces, shopping malls, warehouses, and public facilities — all of which require ongoing maintenance and cleaning. Modern buildings also feature larger common areas, smart infrastructure, and shared spaces that require frequent professional cleaning.

As the built environment continues to grow, the need for reliable janitorial services will expand in parallel.

3. Outsourcing of Non-Core Operations

Businesses across the U.S. increasingly outsource non-core functions such as cleaning and facility maintenance. Outsourcing allows organizations to reduce costs, improve efficiency, and gain access to trained professionals without managing in-house staff.

Professional janitorial companies provide:

Trained workforce

Access to advanced equipment

Compliance with safety and health regulations

Flexible service models

This trend is especially strong in corporate offices, retail chains, hospitals, and educational institutions, where consistent service quality and accountability are essential.

Challenges in the United States Janitorial Service Market

Workforce Shortages and High Labor Turnover

The janitorial industry continues to struggle with labor shortages and high employee turnover. Cleaning jobs are physically demanding, often require night shifts, and typically offer low wages with limited career advancement.

These factors make it difficult for companies to retain workers, impacting service quality and operational stability. To remain competitive, employers are being forced to increase wages and improve working conditions, which raises operational costs and pressures profit margins.

Intense Competition and Price Sensitivity

The U.S. janitorial services market is highly fragmented, with thousands of small and mid-sized companies competing for contracts. Price competition is intense, particularly in commercial and institutional segments, where clients often prioritize cost over value-added services.

Thin margins limit the ability of companies to invest in technology, training, or sustainability initiatives. To differentiate themselves, leading providers are focusing on service quality, green cleaning solutions, and digital management platforms.

United States Janitorial Service Market by Application

Residential

Demand for residential janitorial services is growing as households increasingly rely on professional cleaners for convenience and health reasons. Dual-income households, busy lifestyles, and heightened hygiene awareness are driving this segment.

Commercial

The commercial segment dominates the market, accounting for the largest revenue share. Offices, hospitals, schools, retail stores, and industrial facilities require routine cleaning to maintain safety, compliance, and brand image.

United States Janitorial Service Market by End Use

Standard Cleaning

Damage Restoration Cleaning

Exterior Window Cleaning

Floor Care Services

Other Specialized Services

Among these, standard and floor care services continue to account for the largest share due to their recurring nature and high demand across all industries.

United States Janitorial Service Market Overview by States

California Janitorial Service Market

California represents one of the largest janitorial service markets in the U.S., supported by a dense concentration of businesses, healthcare facilities, and educational institutions. Strict environmental and labor regulations have pushed companies toward green cleaning solutions and compliance-focused operations.

While labor shortages and regulatory oversight pose challenges, the market continues to evolve with increased adoption of technology and sustainable practices.

Texas Janitorial Service Market

Texas is a major contributor to the U.S. janitorial services market, driven by its rapidly expanding commercial infrastructure and diverse economy. Demand is strong across healthcare, education, and corporate offices.

The state’s regulatory framework and expanding urban centers make it a highly attractive market for both regional and national cleaning service providers.

New York Janitorial Service Market

New York, particularly New York City, remains a critical hub for janitorial services due to its high concentration of commercial buildings and public spaces. Strict municipal regulations, labor union influence, and hygiene standards continue to shape the industry.

Despite challenges such as labor shortages and intense competition, the market continues to grow through technology adoption and sustainability initiatives.

Other Key States

Florida

Illinois

Pennsylvania

Ohio

Georgia

Washington

New Jersey

Rest of the United States

Each of these states contributes steadily to market expansion through growing commercial activity and institutional development.

Recent Developments in the U.S. Janitorial Service Market

In March 2024, Aspire Software partnered with ServiceMaster Clean, a brand of The ServiceMaster Company, to enhance commercial cleaning business management systems. This partnership aims to support scalability, operational efficiency, and digital transformation across the cleaning services sector.

Such collaborations highlight the industry’s shift toward technology-driven service delivery and data-driven management.

Key Companies in the United States Janitorial Service Market

Moonlight Maintenance Service

ABM Industries Incorporated

The ServiceMaster Company, LLC

Jani-King International, Inc.

Jan-Pro Franchising, Inc.

Allan Industries, Inc.

Get Clean Services LLC

VIP, Inc

Mitie Group plc

These companies compete on service quality, geographic reach, sustainability initiatives, and technology adoption. Many are expanding through franchise models, mergers, and digital platforms to strengthen their market presence.

Final Thoughts

The United States Janitorial Service Market is on a steady growth path, supported by long-term structural changes in hygiene awareness, commercial expansion, and outsourcing trends. With the market expected to surpass US$ 100 billion by 2033, janitorial services have evolved into a critical component of modern business operations rather than a background function.

While challenges such as labor shortages and price competition remain, companies that invest in technology, sustainability, and workforce development are well-positioned to lead the next phase of industry growth. As cleanliness continues to be directly linked to health, productivity, and brand reputation, the demand for professional janitorial services in the U.S. will remain strong well beyond the forecast period.