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Hyperlocal ecommerce deliveries- The contemporization of traditional ecommerce

Ecommerce, up to date and adapted to modern times, is ecommerce gone hyperlocal

By Dr. Shamael Zaheer KhanPublished 3 years ago 7 min read
Hyperlocal ecommerce- Catering well to the needs of contemporary consumers

Technology has been playing a defining role in ecommerce since the day of its inception. And, ever since its coming into being, it has bettered itself with each passing day. From a time when buying and selling of things was considered to be a tedious and challenging task, to this day, when ecommerce is showing promising sings of improvement and growth, technology and the use of it has been one of the most crucial aspects governing and describing an economy. In fact, when we take a look upon the factors that have significantly affected the world economy as a whole, one of the most impactful ones would be the use of technology in ecommerce.

Well! Technology has always played an instrumental role in defining the role of businesses and the growth of an economy. The coming into being of internet and technology has made ecommerce flourish a lot. Now as we see buying and selling happening over the internet is nothing but a brainchild of technology. Had it not been for such tremendous changes and amelioration in technology over the previous years, ecommerce wouldn’t have become so fast-paced, easy, safe and quick. In short, it would not have become hyperlocal.

Consumer transition from traditional to hyperlocal ecommerce- A discourse

The consumer psyche with reference to buying products and services has undergone a major transition across the globe in the last few years. Earlier, shopping from the physical stores was the only method of purchasing. But however, over the years, as technology advanced and time changed, online shopping is increasingly preferred now by consumers of all age groups- the baby boomers, the latchkey generation, the millennials, and the zoomers. Everyone, by and large, is impacted by online shopping or the so-called ecommerce.

Ecommerce has brought about significant changes in consumer behavior over time and the variety and convenience that it offers to them gives it an edge over offline shopping. Moreover, the wide variety of product choices in ecommerce, multiple payment options, and doorstep delivery makes it a preferred way of shopping. What’s more? The sudden outbreak of the pandemic into our lives further accelerated the growth of online shopping among the global consumers. In fact, it built a habit of shopping online among consumers that never fathomed making online purchases- they anyway had to do it. Being quarantined and isolated in extreme corners of their homes, there was no way out. Ecommerce was the go-to solution for all the household needs.

However, the recent few years have been characterized by the consumers wanting more enhanced form of ecommerce- as in instant deliveries, real time tracking of orders, etc. this has led to the contemporization of traditional ecommerce. The inefficiencies of traditional ecommerce have been beautifully overcome by hyperlocal ecommerce- a more refined and advanced form of ecommerce. This has led to the rise of hyperlocal ecommerce in today’s times.

About hyperlocal ecommerce

In the event of ecommerce not being able to meet consumer needs and demands satisfactorily or it lacking in any aspect, a more advanced form of ecommerce comes into the scenario- yes! the hyperlocal ecommerce comes into the picture. Hyperlocal ecommerce, backed by robust hyperlocal ecommerce delivery software, perfectly combines the convenience of online shopping along with the comfort and reliability of the physical stores, thereby delivering the best of both worlds to the contemporary consumers.

A hyperlocal ecommerce model is a one stop solution for all the issues that any ecommerce platform usually faces. These majorly include logistics, inventory management, transactions, delivery, and communication with the customers. They follow a customer-centric approach and hence work to provide benefits to the customers. They help bridge the gap between online and offline shopping and provide instant resolution of customer queries and quick redressal of their grievances. In a nutshell, the hyperlocal market place is a hybrid concept encompassing the best of the traits of both offline and traditional ecommerce shopping and the hyperlocal ecommerce model has a lot to offer to its stakeholders.

Let us understand its benefits for the consumers of today.

Benefits of hyperlocal ecommerce for the consumers of contemporary times

• The contemporary consumers can conveniently browse through the hyperlocal marketplaces offering a variety of products from multiple merchants and purchase via various modes of payment at affordable prices.

• They can avail instant doorstep delivery services and even send across the products within a few hours not worrying much about the geographical barriers or the physical impediments. It is all the responsibility of delivery drivers or agents. They will eventually reach the delivery destination with the blink of an eye- something that interests today’s consumers a lot.

• In the hyperlocal model, the buyer and the seller are closely located that the consumer’s proximity to the retail store also often ensures quick consumer grievance redressal.

• In hyperlocal ecommerce, the contemporary consumers also enjoy the privilege of knowing the whereabouts of their ordered product. That’s what real time order tracking feature of an efficient hyperlocal ecommerce delivery software is all about. This has also contributed to the success of hyperlocal ecommerce.

• Since hyperlocal ecommerce delivery software and apps are centered around making deliveries a pleasant experience for the contemporary consumers, hyperlocal businesses ensure they have the required manpower and system in place to provide swift delivery to the consumers as per their preferences.

• Through hyperlocal ecommerce, certain products are also offered on sale that are unavailable or difficult to find by the customers in the physical stores. Through a hyperlocal platform, businesses can put in front of customers a much wider portfolio of products than in any form commerce.

Benefits provided to the businesses

The hyperlocal ecommerce model is highly advantageous for modern day businesses aspiring to grow. Following are the benefits that businesses and retailers can reap out of hyperlocal ecommerce.

• Partnering with a hyperlocal ecommerce delivery software providing company puts the onboard businesses right in front of the eyes of the target audience- i.e. both the existing and prospective customers. This eventually leads to an increase in sales thereby benefitting the businesses and retailers.

• Since a hyperlocal model promises geographical closeness between the business and the customer, it helps to reduce geographical barriers to a great extent thereby bringing down the overall marketing expenditure for businesses.

• A well spread and widely distributed hyperlocal ecommerce delivery network provides immense control to the business over the quality, quantity, variety, and delivery of the products.

• Hyperlocal businesses can also improve and build upon their inventory and logistics management.

• Hyperlocal businesses of today certainly enjoy a better brand image than their mere-physical counterparts. Increased visibility over the internet leads to them getting more noticed and hence the likelihood of building a better brand image.

• In contemporary times, as competition becomes increasingly intense, hyperlocal businesses can make the most of their business-driven approach.

What does the future hold for hyperlocal ecommerce deliveries?

On the whole, hyperlocal ecommerce deliveries have made the online shopping experience swift, efficient, and all the more convenient. Hyperlocal ecommerce, owing to its efficient nature, has also helped in uplifting the local stores and aspiring entrepreneurs and it aims to provide a better shopping and customer experience.

These are, perhaps, the major reasons that have led to the businesses focusing on the expansion of their digital wing by collaborating with hyperlocal marketplaces aka companies offering a robust and futuristic hyperlocal ecommerce delivery software.

Such partnerships help the retailers in expanding and optimizing their operations, thereby extending a real in-store shopping experience to the customers. Additionally, the brands do and can further expand this coalition by offering localized and specific products at specific locations thereby strengthening the interaction with the customers. Since close and continuous interaction with the customer is of significant value these days, this would in all probability be the harbinger of good ecommerce times.

As the impending technologies continue to take over the present ones, it is highly likely that modern day consumers are surely going to demand more from hyperlocal ecommerce- may be drone deliveries, delivery through robots or making payment through the use of blockchain technology. It can be anything. Seriously anything.

Wrapping up

Hyperlocal ecommerce, by virtue of tis efficient, contactless, convenient and instant delivery features has certainly got the better of traditional ecommerce. Consumers of today have grown ravenous to the extent that they no longer prefer to spend time waiting for their orders through traditional ecommerce means, but instead, they choose to pay a few extra bucks and get the delivery of their ordered products the very same day.

Would you, given today’s hyperlocal ecommerce delivery services, wait for four or five long hours after ordering a pizza or a lasagne from the neighbourhood outlet? Or can you wait for five odd days to have a feel of the newly introduced gadget that you waited years for, to get launched? Actually no one can, and practically no one should. Because it’s the era of hyperlocal ecommerce deliveries, and courtesy to some impeccable hyperlocal ecommerce delivery software and apps, they bring to you everything with the speed of light.

With technology laying its hands more widely over business practices, consumers are surely going to get more refined over the period of time. And as the hyperlocal fever grips them more tightly, they are going to rely heavily on hyperlocal ecommerce delivery services a lot.

With that happening, no industry seems to be spared from its colossal impact. Hyperlocal ecommerce is certainly and overwhelmingly disruptive and it has just arrived to go a long way it seems, hand in hand with the rapacious consumers of today.

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About the Creator

Dr. Shamael Zaheer Khan

Dr. S.Z. Khan is a revered academic. He brings a unique blend of theory and practice to his position as Vice President (Marketing & Strategy) at a leading SaaS firm. He is also an expert contributor to several platforms of repute.

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