Field Service Management Software Will Help You Save Money

For every successful business out there, cutting down on avoidable costs is one of the secrets of success. In the field service sector, the major challenges most small and medium-size companies face are related to finance. If you own a field service company and want your business to blossom, you need to devise means on how to reduce avoidable costs from the onset.

Optimization of workflow is the key to operating a thriving field service company. However, if your operational cost is too high, you may struggle to achieve operational efficiency. To cut down on some costs, you need to optimize the workflow by employing field service management software. Will the software cut down your operational costs completely? Not so! However, it will make your day-to-day operations seamless and efficient, thereby reducing costs and saving time.

Whether your business line is security, maintenance, HVAC, or any other field service segment, field service management software will help you save money in several ways. Below are different ways to save money using field service management software.

1. Seamless communication between field workers and office staff

If you are still depending on phone calls between office staff and field staff, it is time to have a rethink. With field service management software, there would be no need to keep making calls just to know how things are faring on site. The software makes it extremely easy for staff to relay messages without spending unnecessary money on calls. Some small and even medium-sized businesses still take the pain of traveling from worksite to office just to confirm or get clear instructions. All these are unnecessary if you have field service management software.

The good thing about the software is that it relays messages in real-time. You don’t have to wait a few minutes to get feedback from the office or the field.

2. Saves you from the old-fashion way of data entry

If you are still depending on a spreadsheet to enter data such as billing, addresses, order numbers, etc., - especially doing it several times, then you are wasting your productive time. With the level of technology today, it would be abysmal to enter the same data more than once on your computer. Once you can verify that the data entered is correct, the software will help you duplicate it as many times as you want. This will save you time and money by:

->Saving you from making costly errors while duplicating

->Making your work seamless

3. Field Service Management Software Makes Scheduling Seamless

If you own a field service business, you will understand that scheduling plays a crucial role in your business. When done the right way, scheduling can help you save money.

At this stage in your business, you shouldn’t be relying on manual scheduling to run your field service business. There are scheduling tools that can help you analyze your schedules and even give you suggestions on what time is best to execute a new job. The scheduling tool considers different factors, such as time of travel to the worksite and skills needed to execute the job.

As a small or medium size field service business, integrating a scheduling tool into management software will make your schedules more efficient, thereby saving precious time and money.

4. Report Automation

We have talked about not entering data manually because it saves us from making costly errors. If this is true, then reporting can also be automated to make your business look more professional. You can get software that will generate satisfactory reporting whenever you need it. The software can help you make knowledgeable presentations to potential clients. The truth is, most clients get fascinated whenever they see a sophisticated way of doing things. Using software to automate your day-to-day business tends to captivate clients, leaving them with no option than to offer you the job. This would mean that you are winning more jobs for your company, which will culminate in more money.

5. Field Service Management Software Drive Efficiency

For a business to be doing well, one notable thing you will discover in that business is its efficiency. FSM software is known to provide businesses with efficiency, leading to immediate improvement of the business. Employing the services of software in your business means work would be well-planned and excellently executed. This will save you time and money.

If you own a field service company that still switches from one system to another, using management software will eliminate the unnecessary time wasted on switching and setting up systems. Getting the right solution to your business can make the difference between you and other competition. The business world is full of competition and you need the right tools to stay ahead. To stay ahead in any business, you need to cut unnecessary spending and that’s what you get with field service management software.

6. Field Service Management Software Can Enhance your Cash-Flow

Aside from the fact that field service management software saves you from spending much on your business, it also helps your company to make more money. You can integrate a field service management system into your CRM (Customer Relationship Management) system. CRM helps you get knowledge of all your contacts, and your sales team can easily reach out to your clients in case of any reminder or system updates. With your CRM system, you can also automate some procedures such as sending out customers satisfaction surveys, scheduling a follow-up call, and many more.

Get started with DragonFLYSM for your Smart Field Service Management Solutions

If you own a field service business and want to make a smart decision to help your business run efficiently, DragonFLYSM is the company to work with. We have a team of professionals that help businesses (1–100 person businesses) develop a workflow for seamless operations. Our area of expertise covers sectors such as plumbing, HVAC, IT technicians, electricians, professional cleaners, telecommunications, flooring installers, and lots more.

Our goal is to integrate sophisticated technology into your business to save you time and money. Get in touch with us today to give your field service business an uplift.