Missing Transaction ID in Ledger Wallet

There are a couple of reasons you might be missing a transaction ID in your Ledger Wallet. Let’s go through some common issues and how to resolve them:

Locate the Transaction ID:

To fix this

Please download the last update of Ledger Live Application:

• Ledger Live for Windows 10/11
• Ledger Live for MAC
• Ledger Live for Android

1. Ledger Live: If you use Ledger Live, the transaction history should display the Transaction ID (TXID). Check for the specific transaction and see if the TXID is listed.
2. Blockchain Explorer: If Ledger Live isn’t showing it, you can find the TXID using a blockchain explorer like Blockchain.com (Bitcoin) or Etherscan.io (Ethereum). These explorers allow you to search for transactions by connecting your wallet or using the receiving address.

Reasons for Missing TXID:

1. Unsupported Tokens: Ledger Live might not support all tokens. If you made a transaction with an unsupported token, you might need to use Zerion, a portfolio manager app within Ledger Live, to find the transaction.

Solutions:

1. Try restarting Ledger Live: This can clear temporary data that might be causing display issues. Close Ledger Live completely and then reopen it. Check if the missing transaction appears after the restart.
2. Try Clearing Ledger Live’s App Cache: Corrupted app data within Ledger Live might prevent transactions from being displayed. Clear the Ledger Live cache to see if this helps.
3. Verify Network: Make sure you used the correct network (e.g., Ethereum, Binance Smart Chain) when receiving the transaction. An incorrect network might cause the transaction to be invisible in Ledger Live.
4. Remove and Re-add Account: Try removing the account associated with the missing transaction and then re-adding it in Ledger Live. This can sometimes refresh the connection and display the transaction.