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𝟏-(πŸ–πŸ–πŸ–)-πŸ•πŸ“πŸ‘-πŸ‘πŸ“πŸ—πŸ–πŸ“žVerizon fios Internet is not working? here are some troubleshooting steps you can follow!!

Verizon fios Internet is not working? here are some troubleshooting steps you can follow!!

By velle𝟏-(πŸ–πŸ‘πŸ‘)-πŸ‘πŸ—πŸ–-πŸ‘πŸ’πŸ“πŸŽπŸ“žPublished 11 months ago β€’ 2 min read

If your Verizon Fios Internet is not working, here are some troubleshooting steps you can follow to get it back up and running:

### 1. **Check the Power and Connections**

- **Ensure all devices are powered on.** Check that your Fios router, modem, and any other connected devices (like your ONT - Optical Network Terminal) are plugged in and turned on.

- **Check cables**: Make sure that the Ethernet cables are securely connected between your router and devices. Also, check the coaxial or fiber optic cables for any loose or disconnected parts.

### 2. **Restart Your Router/Modem**

- Unplug the power cord from your router and modem (if separate), wait for about 10-15 seconds, and then plug them back in.

- Wait for the lights on the router to stabilize. This might take a minute or two. If the lights are solid (especially the power, internet, and Wi-Fi lights), your connection should be restored.

### 3. **Check for Service Outages**

- Visit the [Verizon Service Status page](https://www.verizon.com/support/fios-service-outage/) or use the Verizon app to see if there's an outage in your area.

- You can also call Verizon support to ask about known outages.

### 4. **Check the Router Lights**

- **Power light**: Should be solid.

- **Internet light**: Should be solid or blinking.

- **Wi-Fi light**: Should be solid or blinking (depending on activity).

- **Any red lights** usually indicate a problem with your connection. If you see this, there may be a technical issue that needs further troubleshooting.

### 5. **Run a Speed Test**

- Run a speed test on your device (you can use a site like [Speedtest.net](https://www.speedtest.net/)) to check if you're receiving any internet speed.

- If the speed is extremely low or no connection is found, it may indicate a problem with your Fios service or router.

### 6. **Check Wi-Fi Settings**

- If the issue is with Wi-Fi connectivity, check to see if other devices are able to connect.

- If Wi-Fi isn't working on one device, try restarting the device and reconnecting.

- You can also log into your router settings (usually 192.168.1.1) to check your Wi-Fi settings or reset the network if necessary.

### 7. **Check for Interference**

- If you're experiencing slow Wi-Fi, ensure that your router is placed in an open, central location in your home, away from any large metal objects or appliances that may interfere with the signal.

- You can also try changing the Wi-Fi channel from the router settings to avoid congestion.

### 8. **Update Firmware**

- Ensure that your router's firmware is up to date. Sometimes, Verizon may release updates to improve performance or fix issues.

### 9. **Reset Your Router to Factory Settings**

- If you've tried all the steps and still have issues, you may want to reset your router to its factory settings. There is usually a small button at the back of the router you can press and hold for about 10-20 seconds to reset it.

### 10. **Contact Verizon Customer Support**

- If none of these steps work, it’s time to contact Verizon support for further assistance. They can guide you through additional troubleshooting or send a technician if necessary.

- You can call Verizon at **1-800-VERIZON (1-800-837-4966)** or use their live chat feature on the Verizon website.

Hopefully, one of these steps resolves your internet issues!

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About the Creator

velle𝟏-(πŸ–πŸ‘πŸ‘)-πŸ‘πŸ—πŸ–-πŸ‘πŸ’πŸ“πŸŽπŸ“ž

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