SoSo Yusofi

Chronicles of a Call Center Agent

If you’re a call center employee, you can understand the agony of being in the customer service field. We are the imaginary punching bags that customers take out their anger and frustrations on. So what do I do? I survey people for a telecommunications company based in the middle of nowhere, Canada. Is it my dream job? A far cry from it but it pays the bills and keeps food on the table.