Sam William
Bio
Sam William is a Marketing Manager for an Australia's leading Microsoft Dynamics Partner, Dynamics Square. He is also a writer for Microsoft Dynamics Business Solutions and products including Dynamics 365.
Stories (4)
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How SMBs Build Smarter Segments with Dynamics 365 Customer Insights
In today’s data-driven marketplace, small and medium-sized businesses (SMBs) need to harness customer data not just to survive, but to thrive. Traditional customer relationship management (CRM) systems have helped businesses track interactions, but now SMBs need more powerful tools to understand their customers deeply and personalize experiences. That’s where Dynamics 365 Customer Insights comes in. As part of the Microsoft ecosystem, it brings enterprise-level data segmentation, personalization, and predictive analytics to businesses of all sizes. Dynamics 365 Customer Insights helps your organization deliver exceptional customer experiences. It lays the foundation to create truly personalized, responsive, and connected customer journeys across sales, marketing, and service teams. According to Microsoft Internal study, Businesses using a customer data platform like Dynamics 365 Customer Insights report a 25% boost in marketing ROI within the first year.
By Sam William5 months ago in Writers
How can autonomous agents in Microsoft Dynamics 365 enhance business automation and productivity?
Need of revolutionizing business automation & productivity with Autonomous Agents in Microsoft Dynamics 365 The use of autonomous agents has become increasingly popular. It redefines the entire business workflow in no time. With the help of autonomous agents, organizations can completely transform the way they carry out different functions. Hence, it enables more streamlined processes in various different domains like supply chain management, customer service, and so on. By using such AI-enabled agents in Microsoft Dynamics 365, any organization can automate and streamline critical and important tasks.
By Sam William6 months ago in Writers
What are the biggest challenges in industrial electrical service, and how can Dynamics 365 Business Central streamline operations?
Is Your Electrical Services Business Ready to Overcome Industry Challenges and Drive Growth? In the industrial electrical services sector, managing complex projects, maintaining strict safety standards, optimizing resources and meeting client expectations are all significant challenges as industrial electrical companies play a crucial role in providing high-quality electrical solutions. Dynamics 365 Business Central, an advanced cloud-based enterprise resource planning (ERP) solution- this powerful system can help electrical services organizations overcome operational challenges.
By Sam William6 months ago in Writers
Things You Should Know Before Implementing Power BI
Whenever you are planning to undergo a system implementation, the first thing you need to do is set specific business goals and objectives and breakdown the entire process into systematic steps or phases. Thus, when it comes to Microsoft Business Intelligent services, you need to proceed with objectivity and step-by-step approach. It is not a smart choice to try to do everything at once.
By Sam William5 years ago in Journal



