Ravi Shankar

Traveling coach – the good, the bad, and the ugly

I was running around like mad. The airport was huge and getting around the massive terminal was no easy task. Despite all my efforts during the last thirty minutes, the Emirates transfer desk seemed out of reach. I was steeling myself to missing my flight to the United States. This was my first transcontinental flight, and I was still getting used to the system. The transfer desk was a chaotic place. I hope in the ensuing years, Emirates has been able to resolve this issue. Passengers were milling around trying desperately to get the attention of the two customer service personnel. Finally, I was processed and was able to take the train to terminal 3 at Dubai International airport (DXB) from where my US flight was taking off. My Flydubai flight from Kathmandu to Dubai had been suddenly cancelled. I had to fly via India leading to problems of connections and my not having a boarding pass for my flight to the US.