Paulomi Sengupta

Securing Customer Trust in the Age of AI

In the age of Artificial Intelligence where the fears of deep fakes reign supreme, customer trust seriously comes under question. It is also true that the blatant misuse of Artificial intelligence is solely responsible for the trust issue. Though AI has several positive roles to play, especially in customer relationship management, it is still tabooed as a killer of the customer trust. At ConvergeHub, we are constantly leveraging the potential of AI to build and design CRM strategy that works.