Nikia G. Cosper

The AI Revolution at the ATM

1. Introduction to AI in Banking What is AI in Banking? Artificial Intelligence (AI) is like having a smart helper. It includes computer systems that can think and learn. These systems help banks make better choices and serve customers faster. AI uses techniques like machine learning, where computers learn from data, and natural language processing, which helps computers understand human speech. This technology lets banks analyze a lot of information quickly and automate many tasks, making everything smoother and safer.