Michael Patrick Small
Bio
President/CEO with extensive experience leading Global Business Units in Staffing & BPO, ITO, CX & AI Tech industries. Skilled in Transformational Leadership and cultivating High Impact Cultures within organizations.
Stories (2)
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Navigating the Future of CX: Michael Patrick Small’s Blueprint for Building a Customer-Centric Organization
In fast-moving and ever-changing business landscapes, customer experience (CX) has emerged as the main competitive differentiator for companies seeking to expand, thrive, and stay ahead of competition.
By Michael Patrick Small2 years ago in Journal
Cultivating Tech Leaders: Insights from Michael Patrick Small
As technology progresses, companies need help finding professionals with the skills to match this pace. As digital transformation expert Mike Small notes, this scarcity isn’t a blip on the radar; it’s a long-term challenge with profound implications for innovation and economic growth.
By Michael Patrick Small2 years ago in Writers
