Julia Brown

How to Use Negative Reviews in Favor of Your Online Reputation

When dealing with negative feedback, you must fight your natural urge to retaliate. You shouldn't react violently or try to get rid of it right away. You should maintain your composure and first analyze the situation to develop the best strategy for handling such reputation risks. As a Business Owner, this could result in an immense loss and could prevent one from attracting and acquiring new customers.