Jaymin Dangi
Bio
Jaymin Dangi is a digital marketer and social media enthusiast. As an online marketing consultant, he is closely working with local as well as internationalized domains in the field of technology, e-commerce, gadgets, apps, etc.
Stories (1)
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Customer Service Revealing - The 5 Secrets to Success
Since I started in customer service staff in various customer service training courses I always tell my trainees to remember to treat every customer as though they are just about to sign my pay check because when serving customers that is exactly what customers do. As a customer service skills trainer I recognise how telecare service providers are called upon to do a number of different jobs roles. Depending on your callers needs, their emotional state and their situation. I do realise that it sounds like there are a lot of factors involved in telecare service however if you know what these roles are then you will have no problem fulfilling them.
By Jaymin Dangi6 years ago in Journal
