Chris Taylor
Bio
Customer Success Manager at AwsQuality Technologies. Responsible for Customer Success and Revenue growth of strategic accounts as well as generating new business by working with C-level executives in a consultative approach.
Stories (2)
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Salesforce Marketing Cloud Services
The Marketing Cloud platform enables marketers to send the right message at the right time throughout all phases of the relationship by delivering relevant, personalized journeys across channels and devices. For customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis, the Marketing Cloud in Salesforce offers integrated solutions. Every possible customer interaction and engagement is covered, and there has never been a simpler or more effective way to take customers on 1-to-1 journeys with your brand.
By Chris Taylor3 years ago in Journal
Web-to-Case and Assignment Automation
Web To Case is a way by which customers can post a simple, unauthenticated web page that allows customers to submit cases directly to the Salesforce.com instance. This indicates that you can use a public case submission form on your own website with your own branding and styling. Web To Case works on the basis of generating a snippet of HTML code for you and using that HTML code for form generation that can be put on any website page.
By Chris Taylor4 years ago in 01
