Barantum Indonesia (CRM & IP-PBX Solutions)
Bio
Barantum is a provider of CRM (Customer Relationship Management), Chat, and Call Center applications, which are tools that help businesses manage and monitor interactions with customers.
Stories (6)
Filter by community
The Vital Role of Helpdesk Ticketing Systems in Supporting Modern Businesses
In today's competitive business landscape, delivering exceptional customer service is no longer a luxury—it’s a necessity. Customers expect prompt, efficient, and transparent solutions to their issues, which poses significant challenges for businesses managing a high volume of inquiries. This is where helpdesk ticketing systems come into play. These systems have become an indispensable tool for modern businesses, streamlining customer service processes and ensuring no request goes unanswered.
By Barantum Indonesia (CRM & IP-PBX Solutions)about a year ago in Journal
Strengthening Business Branding with an Effective CRM Application
Branding is one of the most important elements of a business strategy. A strong brand is not only recognized by customers but also trusted and valued. In an increasingly competitive business world, companies need to adopt smarter approaches to build and maintain their branding. One of the best ways to do this is by leveraging a CRM (Customer Relationship Management) application.
By Barantum Indonesia (CRM & IP-PBX Solutions)about a year ago in Journal
Enhancing Your Business with CRM: A Comprehensive Guide
Customer Relationship Management (CRM) has evolved into a vital component of modern business strategies. It’s no longer just a tool for sales teams; it plays a pivotal role in marketing, customer service, and overall business operations. In this article, we’ll explore what CRM is, why it’s important for businesses of all sizes, the significant benefits it offers, and how it can improve customer service workflows.
By Barantum Indonesia (CRM & IP-PBX Solutions)about a year ago in Journal
How to Create a Customer Satisfaction Survey
Understanding customer satisfaction is essential to ensuring that your business continues to grow and meet customer expectations. One of the best ways to measure this is by using a customer satisfaction survey.
By Barantum Indonesia (CRM & IP-PBX Solutions)about a year ago in Journal
