Annantam Consultancy

Why Over-Selling Hurts CPA Firms—and What to Do About It

In a recent conversation, a client shared their frustrations with outsourcing. “I’m really starting to lose faith in this process,” they began. “The first firm promised a skilled team familiar with our software, but they couldn’t deliver. So, we switched to another company—more promises, same story. The staff didn’t have the right skills, missed deadlines, and my in-house team had to step in just to keep things on track.”