What to do if you get QuickBooks has stopped working error?

QuickBooks is an excellent accounting software used across the globe that streamlines the business accounting process. But at times, there might be inevitable glitches that create interruption while accessing the software which lead to delay in work. “QuickBooks has stopped working” error is among one such issue that might occur while opening QuickBooks Desktop. It can be possible that you don't receive any error message like “QuickBooks has stopped working”, because of the program is frozen.

Are you still confused about how to cope with “QuickBooks has stopped working” error? If yes, then you are at the right place. In this article we have explained all the causes and solutions to rectify “QuickBooks has stopped working”error. For additional assistance, dial toll-free number (844)-888–4666 to contact our experts

What are the causes behind the “QuickBooks has stopped working” error?

• Using the damaged or corrupted QBWUSER.ini.file.

• QuickBooks Desktop installation files are damaged.
• When your program files are either corrupted or damaged.
• “QuickBooks has stopped working”error might arise when your company's name includes more characters than allowed.
• There might be corruption in the hard drive.
• Using the corrupted Windows operating system.

Different solutions to cope with “QuickBooks has stopped working”error

Go through the below mentioned troubleshooting steps to fix the “QuickBooks has stopped working” error.

Solution 1: Run Quick Fix my Program from the Tool hub

1.Download and install the tool hub using the below given steps.

• Download the most recently launched version of the QB tool hub from the Intuit's official website.
• Click on the download link of the tool hub and then wait for the download process to complete.
• Once the download process is over your file is automatically saved in the Download's folder. You can also save the file on different locations like on your Desktop so that you can easily find it.
• Open the downloaded setup file of tool hub from the Downloads folder. In case you have changed the location, open the file from there.
• Follow the on-screen prompts to install and then agree to the terms and conditions in the License Agreement.
• Open the tool hub by double clicking the icon on your Desktop.

2.Run the Quick Fix my Program using the QB tool hub.

• Open the QuickBooks tool hub, choose Program Problems.
• Now, Choose Quick Fix my Program.
• At last, start QuickBooks Desktop software and then access your data file.

Solution 2: Run the QuickBooks Install Diagnostic tool to fix “QuickBooks has stopped working” error

• Launch the QuickBooks tool hub and click the Program Problems tab.
• Choose QuickBooks Install Diagnostic Tool and allow the tool to run.
• Reboot your system and then launch QuickBooks Desktop.

Solution 3: Rename the QBWUSER.ini file

In case QBWUSER.ini file is either damaged or missing, rename the QBWUSER.ini file by following the below-given instructions. Go through the steps carefully.

• Open the folder where you have placed the QBWUSER.ini file. In case you are unable to locate the folder, you need to make the hidden files and folders visible from the Windows settings.
• Right-click the QBWUSER.ini file and click Rename.
• Add .old at the end of the file name to rename the QBWUSER.ini file.
• Now, rename the EntitlementDataStore.ecml file.
• Open the QuickBooks Desktop again.

Conclusion:

Here, we end our blog that would guide you all about the possible causes and troubleshooting steps to fix “QuickBooks has stopped working” error. We hope that this blog cover all the aspects you must know to cope with the issue while opening QuickBooks. For more help, feel free to reach our QB experts by dialing our contact number (844)-888–4666.