Toll Free Number For Carbonite 1-800-385-7116

Carbonite for work and school accounts is online storage space in the cloud that's provided for individual licensed users in an organization. Use it to help protect work files and access them across multiple devices. Carbonite lets you share files and collaborate on documents, and sync files to your computer. Learn more about Carbonite features, functionality, and pricing.

To compare plans, see Powerful tools to support your enterprise and Compare Carbonite for Business plans.

When you need cloud storage for individual users beyond the initial 5 TB, admins can open a case with Microsoft technical support to request it. Additional cloud storage will be granted as follows:

When a user has filled their 5 TB of Carbonite storage to at least 90% capacity, Microsoft will increase your default storage space in Carbonite to up to 25 TB per user (admins may set a lower per user limit if they want to). For any user that reaches at least 90% capacity of their 25 TB of Carbonite storage, additional cloud storage will be provided as 25 TB SharePoint team sites to individual users. Contact Microsoft technical support for information and assistance.

To see the storage space and usage for an individual user, go to Manage storage in the Carbonite sync app. To see how much storage users across the organization are using, go to the Carbonite usage report in the Microsoft 365 admin center.

Supported uses

Carbonite storage is provisioned on a per user basis and is designed to serve the needs of individual users.

Storage of data other than an individual user's work files, including system back-ups and departmental and organizational level data, is not supported, nor is the assignment of a per user license to a bot, department, or other non-human entity. SharePoint is the best solution for more advanced content management and collaboration, including storing and managing files, communications, and intranet sites across a team or organization.

Carbonite limits

To learn about file and sync limits, see SharePoint limits and Invalid file names and file types.

For plans that include unlimited cloud storage for individual users, note that limits may apply on non-storage features.

Sync features

Anyone whose plan includes Carbonite can use the Carbonite sync app unless their IT department explicitly disables it. To install the latest sync app, go to the Carbonite download page.

Unless otherwise noted, the following features are available across all plans that include Carbonite, and all Carbonite standalone plans:

Allow syncing on only specific domains App for Mac App for Windows B2B Sync Block upload by file type Conditional access Files On-Demand for Windows 10 and for Mac Known Folder Move (redirect Windows known folders) Mac settings (list files) Office desktop app integration for real-time coauthoring. Requires a subscription that includes the Office desktop apps. Per-machine installation SharePoint team site sync Silent account configuration Storage Sense integration (Windows 10) Update ring options Virtual desktop support

Sharing and collaboration features

Unless otherwise noted, the following features are available across all plans that include Carbonite, and all Carbonite standalone plans:

Access requests (SharePoint) "Anyone" links (that can be set to require expiration) At mentioned in comments. Requires a plan that includes Office 365 for the web or the Office 365 desktop apps. File requests Manage the default sharing link (at the organization level and per site) Manage external sharing (at the organization level and per-site or Carbonite) Manage permissions to shared items Microsoft Teams integration for files sent in chats. Requires a subscription that includes Office 365, and requires the user to be licensed for Teams. Modern attachments. Requires a plan that includes Outlook on the web or the Outlook desktop app. Restricting sharing by domain at the organization or site level Sharing reports Verification codes

Web features

Unless otherwise noted, the following features are available across all plans that include Carbonite, and all Carbonite standalone plans:

Copy files and folders or move them between Carbonite and SharePoint Discover view Download a single file, or multiple files to a zip file File activity File card File comments File previews Help pane Popular around me Power Automate integration Recent view Recycle bin Restore a Carbonite to a previous time Search Shared by me view and Shared with me view SharePoint library access Thumbnails view Version history

Mobile features

Unless otherwise noted, the following features are available across all plans that include Carbonite, and all Carbonite standalone plans:

Account switching for Android and iOS App for Android. Not available in China. App for iOS App for Windows 10 for XBox One, HoloLens, Surface Hub, and tablets Camera upload on Android and iOS Control of device notifications Offline access to files or folders in Android and iOS PDF markup and annotations in Android and iOS Scan whiteboards, documents, business cards, photos in Android and iOS SharePoint library access

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