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How to Fix | Echo Not Responding | +1-817-464-8883

How to Fix When Echo is Not Responding to My Voice?

By RobertmartPublished 4 years ago 3 min read

Echo not responding is one of the most common errors that you can face on your echo device. It is an Alexa-powered device at which you can face some issues. These can be anything in general.

The technology can malfunction anytime and if you see that your device is not responding, then, you need to worry as it will be taken off with some troubleshooting steps.

There are many reasons why the Echo not responding as there can be internet outage issues, voice recognition glitches, Wi-Fi connection issues, etc.

Today we are going to learn the methods by which you will be able to know the exact ways of resolving this issue.

Inspect the Microphone Button:

One of the first methods that you need to follow is by checking the microphone. When you see that the device is turned off, then it is not going to respond o the voice commands. You need to make sure if the power of the microphone is on.

What you need to do is to press the power button, if you see that it starts to work, then you will see the power light turning on. If the color of the light is blue, then it is on and it is off, then it means that it is off.

Restart the Alexa Start Device:

When you see that you are facing the Echo not responding issue, then you must try and restart the device. There are some steps that you need to follow in order to reboot the device successfully:

  • One of the first steps includes pressing the volume up and down button simultaneously. Make sure that you do it twice.
  • Then check whether the LED is flashing or not. A flashing LED means that the device is working but it is not responding to the voice prompts.
  • Make sure that you unplug the device from the socket and then disconnect the power. Also, make sure that you are waiting for a minimum of 30 seconds.
  • Now you need to reboot the device and then connect it with the wi-fi. The boot time can easily last up to a minimum of 2 minutes. After that turn on the power and see whether the Alexa is responding to the voice or not.

Hard Reset the Alexa device:

A normal reset is not going to work in any case and then you need to go for the hard reset. This method can be very helpful as it has very and it also has a very high success rate. There are some steps that you can follow:

  • You need to see the bottom side of the Amazon Echo and then find the reset hole.
  • Try to find a pointed object or aunty kind of paper clip to press the button inside the hole.
  • Now you will see the blue light that is changing to the orange light. It can also take time for the device in order to turn off.
  • Well, you need to turn it in manually, and your Alexa will be resumed to the original factory settings.

When you use the Alexa App, you can easily get it on your smartphone. If it is not working in any case, then you can give your voice commands to Alexa.

Enable or disable privacy:

One of the other methods that you can try is to enable the privacy function of Alexa. You need to perform these steps in order to make the adjustments.

  • The first thing that you need to do is to go to the nucleus screen.
  • After that follow by clicking the Alexa button.
  • Then, you will come across the Alexa now option. You need to click on it and then confirm it with your voice.

Check the Wi-Fi network:

Echo not responding can also be caused due to the lack of internet access and ultimately the internet connection. You will have to note that if the Wi-Fi is not working, then Alexa is not going to understand your command.

For this to happen, you need to have a proper internet connection. Make sure that you always check the router and see if there is an issue with the network.

It is also recommended to check the connection by using the internet on your smartphone or laptop. If you are still seeing the issue, then get in touch with our experts, call us +1-817-464-8883.

They will provide the best steps for the Echo offline issues.

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About the Creator

Robertmart

We are the expert and solve the Alexa setup issues such as Alexa Offline, Alexa not responding, Alexa Won't connect to WiFi

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