Easy ways to resolve the QuickBooks Script Error

One of the most confusing and frustrating errors that you can come across while using QuickBooks are the much-dreaded script errors. They are generally encountered while opening a QuickBooks company file. QuickBooks Script error occurs without any information about the cause, and suddenly displays an error message that is quite difficult to comprehend.

Script errors are generally related to Internet Explorer as QuickBooks by default uses its settings to get access to the internet. If JavaScript or VB Script is having any installation errors or if for some reason, the Internet Explorer is unable to execute these scripting languages then script error pops up on the Desktop, which read as “QuickBooks Script Error Unable To Get Property Length of Undefined or Null Reference”. However, these script errors can be easily rectified by making a few tweaks to the Internet Explorer’s settings.

In this blog, we could cover the most convenient steps that you should take into account to bid adieu to the scripting error that you’re facing in QuickBooks. Go through the entire article for a detailed description of each step and procedure.

Method 1 - Set Internet Explorer as your Default Internet Browser

• Open Internet Explorer, then go to Settings and click on the Programs tab;
• On this window, click the Make Default button and put a check on the “Tell me if Internet Explorer is not the default web browser” option for notification.

This simple trick should resolve the issue, however, if the error is still displayed then try the next alternate ways.

Method 2 - Turn off “Script Error Notification” in the Browser Settings

• Open Internet Explorer and click the Tool icon which can be found at the top-right corner;
• Now click on “Internet Options” and then visit the “Advanced” tab;
• Here you need to remove the tick from “Display a notification about every script error” option; and
• Finally, save the settings by clicking on the OK button.

Method 3 - Add Intuit in the list of “Trusted Websites” in Internet Explorer

• Open Internet Explorer, then go to Settings > Security tab;
• In the list under the “Trusted Sites” section add “Intuit.com” as a trusted website and then revert back to the “Trusted Sites” window;
• Uncheck the “Require server verification (https:)” option;
• Now exit the “Trusted Sites” window and unmark the option of “Enable Protected Mode”; and
• Close Internet Explorer and try to run QuickBooks again.

Method 4 - Clear Cache Data of Internet Explorer

• Open Internet Explorer, then go to the Browsing History section from Settings;
• Here, select history, cookies, and temporary internet files and then click on Delete; and
• Finally, click on Apply and then OK.

Method 5 - Run Internet Explorer in Compatibility View Mode

• Open Internet Explorer, then click on the Settings cog and select Tools;
• Now you have to open the Compatibility View settings to get access to the Compatibility View window;
• Put a check-mark on the “Display all websites in Compatibility View” option; and
• Click on Close to save the changes that you made.

Method 6 - Turn off Add-ons in Internet Explorer

• Open Internet Explorer, then click on Tools and select Internet Options;
• Under the Programs tab, select the option “Manage Add-ons”;
• Now click on the add-ons and then select Disable from the bottom side of the screen; and
• Click on OK and to save the changes, and then exit Internet Explorer.

Method 7 - Clear SSL Certificates from Internet Explorer

• Open Internet Explorer, then click on the Settings cog on the top right of the screen;
• Select Internet Options;
• Under the Content tab, click on the Clear SSL State button; and
• Click on OK to save the changes made.

The above-mentioned ways shall fix the script errors that are hindering your work. However, if the problem still persists then you should try to uninstall and install the latest version of QuickBooks. If the issue is yet unresolved then consider getting in touch with QuickBooks Technical support team.