A Home Health Product Idea That Would Be Fire.

Dear ADT.

To Whom It May Concern

I have no idea how to make a business pitch to someone. If I had any confidence or knowledge on it, I would try to get paid for this product idea that I'm about to tell you about. But, honestly, it's not about the money right now. It's much more personal than that.

So, I have this really amazing Mom, right?

Her official diagnosis is Multiple Sclerosis with Insulin Resistance and Hypoglycemia at the same time, so "Diabetic from all angles" is a good label. There is either a lesion on her brain that affects her short-term memory or she has early onset dementia or one of those terrible fucking diseases.

She can't walk even with a walker on her worst days, bedridden, helpless to get to the bathroom unless someone's there to help her. And if no one is there, she won't have food. She cries for hours, every day because of her chronic pain.

There are a lot of feelings there, but, let's keep this as professional as I can get.

And my Dad's going back to active duty in the military soon.

Because.... insurance. Mom's medical needs are monumentous. And right now, we can't afford proper medical care for her. She needs countless specialist doctors and testing. The type of medicine she needs costs HUNDREDS of dollars a month. We're below the average income in both of our houses.

We can't afford medical care for her or her life-saving medicines unless Dad goes back. So he is. He's always done what he's had to do for her, vowing to take care of her since basically the minute he laid eyes on her almost a decade and a half ago (he is my adopted father, and he's much younger than my mother, just to be clear, in case you're looking at my age and going: This puzzle...doesn't make sense. Trust me, it gets weirder when you meet him and see just how much of an old man he acts like. He's lived a hard and honest life and is the love of my Mom's life. They are the most amazing beautiful couple. I digress).

Long story short, it's going to be up to me to travel back and forth to take care of her mostly.

I would complain about how this is going to be a lot on me. I don't mind taking care of my mom, I'm just afraid I'm going to get overwhelmed and something is going to happen when I am not looking. So, I need your help. But home health emergency fall detection and monitoring is not enough with this woman, because

And the only thing you gotta do for me is let me be your beta tester for when the new product comes out for a few years. For Free. For my mom. Please.

So my product idea for you is this:

My Mom has short-term memory loss. This means we will get her a button for emergency monitoring, and she will push it 900 times a day, forgetting what it is, and what it's for, and on her worst days, will have a stubborn state of mind and refuse to use it. She'll put it in a drawer, forget about it, and then she will fall.

I know my Mother. She refuses to lose her independence. As someone who used to work for ADT Health, I know Home Health agents are busy. And while I know that while most agents don't mind the repetitive button presses on dementia patients, they are needed elsewhere. Watching the alarm lines. They have such important jobs. They save lives, they bring comfort, and they are a direct line to help those who can't for themselves.

But, if there was a device that she could wear (and I would work hard and make her wear it) with a button that she could press that would transmit to a radio that I kept on my person, I could filter out the unnecessary button presses. Her emergency necklace or bracelet would also have a handheld unit paired with it. That handheld unit would have a speaker that she can hear from, and a transmitter so she can communicate with me or emergency services. In addition, the unit should have the functionality to be taken wherever she goes, so that she can be found via satellite. The radio I would keep on my person would have a button to call Dispatch should I not be able to get to her in case of a real emergency.

Here's a bonus function that can cut out more potential problems:

The button on her handheld unit should be able to directly contact the monitoring company too. Click once for me, and hold the button down for emergency dispatch. Knowing my mom and her memory, if she clicks it once and the handheld doesn't connect me to her, she will panic, and hold the button down trying to activate it. This could be a great true emergency back door function for the unit.

It would be the concept of mobile emergency help radios that people can take with them anywhere, that operate off of cell reception. Except her radio goes to my radio, and my radio goes to the monitoring security company for help.

That way, whether I am at home or at the store, in her home, or whatever, should she need help, it's a button push away - but I can also help filter out false alarms, and provide comfort to her when she has forgotten what is happening.

So, what do you think?

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