5 Frequently Asked Towing Services Questions

You’re supposed to reach the right place and have limited time at your disposal. But suddenly your car jerks and it comes to halt.

You stop it in haste and worry more than you should. All the possible scenarios of missing out on that important meeting hover over your mind.

And in such a critical moment, you ask for towing assistance from a professional company and readily agree to their terms.

And this is where you went wrong!

You need to have a clear understanding of what the service provider is all about, their terms and conditions, their service methodology, and the benefits that they provide.

And to know all that, you need to ask the right questions.

And we have prepared a set of questions to help you get started!

1. Is the towing process hard on the vehicle?

Another critical question. A good towing company will say. “Well, not at all. There are various types of towing services available to suit your needs. Whether you need a low towing service or a flat-belt one, that is all taken care of with ease.

Your needs are heard with patience and the right solution is recommended. If the problem needs special attention then a specified team of technicians is sent to sort it out.”

2. Is the towing service available at night and during the weekend?

Not all towing services provide this facility. But A&G Customs offers 24 hours towing services in Holland, PA, without any disruption.

All you need to do is give a call to 215 669 3072 and we will be available at your disposal.

3. What type of towing services do you provide?

Apart from the conventional way of towing, there are more than a dozen styles & methods of towing to ensure the maximum safety of your vehicle.

Specify your current situation and ask which of the methods of towing service they will be deploying in your case. This will help you with cost and risk analysis.

Just to give you a perspective, the following are the three popular methods of towing:

a. Flatbed Towing

It is a secure and dependable option for towing your vehicle for short and long distances. This service is for most cars like antique collections, sports cars, mini trucks, SUVs, utility trucks, and others.

b. Wheel Lift Towing

This service is ideal for vehicles weighing less than 10,000 lbs. It is more affordable than a flatbed service and is secured as well.

c. Medium Duty Towing

This service is ideal for vehicles weighing more than 10,000 lbs. These services also include towing trucks.

3. What areas do you serve?

This is one thing that you should always take into consideration and ask a towing service provider. A single company cannot cover all the possible areas. Hence, make sure that you have a clear understanding of what area comes under a particular towing company.

Ex: A&G Customs providers towing services in Doylestown, Holland, New Hope, Buckingham, Plumsteadville, Warminster, Warrington, Chalfont, Solebury, Pipersville, Montgomery County, Newtown, and Bucks County.

4. Can a lowered car be towed?

This is a special case and if you fall under this category, then you have no other choice but to get it clear beforehand. A towing company has to provide a low bed towing the vehicle to get you rid of your problem.

This can also be done with a conventional towing vehicle.

5. Can the towing service unlock the car?

There may come a time when this will be required. And for that, you need to be well prepared. Get this question answered as soon as you face a situation of this caliber.

Be as specific as possible!