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20 Questions to Spot the Best Car Transportation Company

Questions to ask prior to car transportation

By Happy LocatePublished 3 years ago 5 min read

Searching best car transportation service in India…? India has the third largest road network in the world and there are around 295.8 million vehicles in India. And about 60% of the population prefer using their cars and bikes for road travel. With the increasing number of people traveling by car and relocation every year, there is also a need for a car transportation service provider who can transfer your car to a new location when you move from one state to another.

Here is a list of questions that will assist you in finding the best packers and movers for car shifting if you're one of those people who want to relocate their automobile to a new location but is unsure how to choose a car transportation business.

1. Licensed and registered

The most crucial inquiry to make before choosing a car transportation company is this one. This is to make sure that the business you are hiring is reliable and cost-effective. To gain consumers' trust, a reputable transportation firm will carry their registration and license documents.

2. Are you a carrier, broker, or transport company?

You must ascertain whether the business you are employing is a broker, carrier, or auto transport service. You will know why…

A broker company will assist you in locating a car carrier and shipping your vehicle.

The carrier company, on the other hand, will prioritize shipping and own trucks and delivery vehicles.

Finally, a company that offers full-service relocation is a car transport company. This implies that your car's transportation firm will inspect it, create a quote, and deliver it. They will take care of any issues that arise during car transfer and guarantee your satisfaction with their work.

3. What type of car trailers do you offer?

An automobile can be shipped using a variety of trailers and car transportation services. And before you make the reservation, it's a good idea to learn a little more about the different services that are available to you.

Many auto transport companies ship your vehicle using an open-air trailer. Some offer the service of enclosed trailers for shipping which costs very high. Also, some companies offer single-car carrier or shared-car carrier options.

Lastly, some companies offer shipment using trains, planes, and boats. Knowing these details will give you an idea of which type of services and trailers are best for relocating your car.

4. Can you provide a free car transportation quote?

Asking for a quote is one of the best ways to determine which company will be best for your move. And asking for quotes from multiple companies helps you compare and choose transportation companies.

The best course of action is to request free estimates, which should be delivered through email along with a thorough breakdown. Before providing the quote, a competent moving company will write down all of your requirements. In addition, they will evaluate the automobile before providing you with an exact quote.

5. Are there any additional charges that will be added later?

Hidden charges are like unpleasant surprises and to avoid such surprises you must ask the car shifting company beforehand about it. This will build transparency and help you understand which service provider is better to choose.

6. How did you arrive at the estimated cost?

Do not hesitate to ask the car transport company how they calculated the charges and make estimations. Most car transport company creates estimate depending on the factors-

  • Distance
  • Car model
  • Shipping mode
  • Car condition
  • Price of fuel
  • Tolls or tariffs (if moving the car out of the city)

7. What are the payment mode you accept?

The type of payment methods they accept is a crucial additional query. Additionally, find out if they require a deposit at the time of booking or when you pick up the car. A good car transport company will always take full payment after delivering your vehicle.

8. Do you provide insurance for my vehicle?

A solid car transport company will be completely insured, have coverage for urgent situations, and give insurance to their clients to cover any losses incurred while transporting their vehicles.

The most crucial question to ask is if the insurance will cover the entire car or just certain portions. Additionally, request a copy of their insurance certificate and thoroughly review the inclusions and exclusions.

9. What documents are needed to book car transport services?

One of the main questions to ask before car transportation is what all documents will be required. Most companies ask you to provide vehicle registration, insurance document, and photo ID. Other companies may ask you to provide a vehicle condition document, PUC, and your driving license.

10. Do I have to be present during pick-up and delivery day?

Although being present during pick up and drop off days is necessary from my perspective still if you are busy and unable to give your present then ask the auto transport company if instead of you someone else can be present in both situations to hand over the vehicle and sign the document.

11. Can you provide references from previous customers?

Previous customer references by the company will help you understand a lot about the company. You will know the experience of customers and how much satisfied they are or not with the services hence, ask for it.

12. Do you have the option to track shipments in real time?

The real-time tracking feature is very important and you already know it. Worrying about where your shipment is? Will it reach the desired date or will it take more time? All these worries will be gone if the auto transport company will have the option to track the shipment in real-time. Hence, choose a company offering such facilities.

Some more questions to ask prior to car transportation

13. How do you ensure the safety and security of my car during transport?

14. What is your cancellation policy and is there any cancellation charges?

15. Do you offer additional services such as cleaning?

16. Can you provide an estimate or contract in written form?

17. Is there any minimum or maximum time frame for delivery?

18. Do you have a maximum distance or area that you service?

19. Can you accommodate special requests or needs for my vehicle, such as enclosed transport or expedited delivery?

20. Do you offer any discounts or promotions?

Final Takeaway

We are confident that this list of questions will be very helpful to you as you hunt for a car transportation company. So, don't be afraid to ask the moving company you employ these questions, and pick one that provides you with satisfying answers.

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