Detailed review of Temu shopping app

Detailed review of Temu shopping app

Temu, an online shopping app owned by PDD Holdings from China, has officially launched in Vietnam and quickly attracted the attention of consumers. With a friendly interface, diverse products and attractive prices, Temu is becoming a new choice in the field of e-commerce.

1. Interface and user experience

Temu's interface is designed to be simple and easy to use, helping users easily search and shop for the desired products. The application provides many product categories, from fashion, cosmetics to household appliances and electronics, meeting the diverse needs of consumers. The ordering process is quick and convenient, bringing a smooth online shopping experience.

2. Diverse products and competitive prices

Temu stands out with its diverse products and competitive prices. Many items are deeply discounted, some products are reduced by up to 90%, attracting the attention of consumers. For example, a pair of waterproof rubber rain boots is priced at only 24,530 VND compared to the original price of 109,340 VND

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. However, users should note that cheap prices may come with product quality that is not as expected.

3. Product quality and user feedback

Although Temu offers many products at attractive prices, product quality is still an issue to consider. According to a survey by TrustPilot, about 15% of Temu users complained about the quality of the products they ordered

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. Due to the large number of sellers and products on Temu, this e-commerce platform has difficulty controlling the quality of the products sold. Users should read the product description carefully, consider reviews from previous buyers, and choose a reputable seller to minimize risks.

4. Delivery time and customer service

Temu commits to a delivery time of 4-7 days and free shipping for all orders

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. However, delivery time may vary depending on location and order status. Temu's customer service provides online support, helping users resolve issues related to orders, payments, and returns. The 90-day return policy is also a plus, helping users feel more secure when shopping at

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5. Payment methods and security

Currently, Temu supports payment via credit card and electronic payment methods such as Google Pay, Visa, MasterCard

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. Users should ensure that their payment information is secure and only make transactions on Temu's official platform to avoid risks.

6. Offers and promotions

Temu regularly offers attractive promotions, especially for new customers. Users can take advantage of these offers to shop at better prices. In addition, Temu encourages users to buy in groups to enjoy more preferential prices, stimulate shopping demand and create a viral effect

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7. Notes when shopping on Temu

Check product information carefully: Read the product description carefully, review the images, pay attention to the size, material and specifications. In particular, consider the reviews of previous buyers to have an objective view of product quality and shipping service

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Choose a reputable seller: Prioritize choosing products from sellers with high ratings, many purchases, and long-term operations on Temu. Consider information about the seller such as positive feedback rate, number of products sold, average delivery time to evaluate reputation and reliability

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Use secure payment methods: Currently, Temu only supports payment via credit card or Apple/Google Pay. Users should ensure that their payment information is secure and only make transactions on Temu's official platform to avoid risks

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