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Tech Tips Every Auto Dealership Should Know

How to Use Tech to Improve Your Dealership

By Rayanne MorrissPublished 4 years ago 3 min read

The image source is Pexels.

Running an auto dealership can be difficult, yet the rewards can be just as sweet. Nevertheless, not all managers understand the importance of using software, impacting performance negatively. Here are a few ways you can integrate software at your dealership to boost sales and performance.

Integrate Mobile App Support

When servicing previous customers, is your parts team using an integrated mobile app? If they are not utilizing one yet, their jobs are more difficult than necessary. Optimally, each service and parts employee will have an integrated mobile app. Then, they can track daily tasks while working, and they can see them from anywhere.

Automate Inventory Issues

Inventory control has always been a slightly complex issue. It only gets more complicated if your dealership is moving significant volume. However, the inventory control software can simplify this complex task. Once it has been integrated into your system, it tracks everything on the floor. Furthermore, it can reorder supplies once they have been sold, decreasing managerial burdens. In addition, you will have plenty of stock to sell to customers, which can boost cash flow.

Utilize Service Management Software

You can find excellent outdoor power equipment business software that includes tools for managers. You will know what is on today's schedule by automatically tracking service tickets. This benefits managerial staff by helping them manage deadlines and ensuring part delivery. Moreover, dealership employees can see what they must accomplish each day, simplifying work.

Track Sales and Invoicing

Each dealership has a particular method it uses to track sales and invoices. Still, this software has been designed to track them without user input. Each time a customer interacts with you, you can type in their order on the screen. Then, it will be entered into the system, sending a notification to relevant parties. Likewise, if the customer has been asking about products, you can look up item info in a few minutes.

Customer Relationship Management Software

The National Auto Dealers Association reported that ransomware attacks are more common today. They presented information detailing a seven-fold increase in such attacks. As a result, secure CRM software is more important today than ever. Since dealers can communicate with customers via text, securing CRM data is crucial.

Connect Accounting With QuickBooks

Of course, every dealership manager understands the inherent importance of accounting. Unless they want to be wrecked on taxes, they must track all the business's expenses. Ideally, the software will send AR, AP, and inventory journal entries to QuickBooks. Once they have posted to Ideal, the information is sent, rapidly arriving in the records. Likewise, these entries should be cataloged in a vendor bill after finalizing invoices. As a result, this can decrease complexity when interacting with suppliers.

Visualize Sales Performance

Every department has its own metrics regarding product success. Monitoring the company's performance is difficult when you cannot visualize data. Nonetheless, today's software solutions can display monthly sales performance in intelligible graphs. Since everything sold enters the system, these forms auto-populate, generating detailed reports. Additionally, the software's reporting tools can be segmented by the department. So, you can see how each one has been performing and isolating outliers.

Leverage Rental Support

Managing rentals can be challenging, but you can manage each step using the software. This streamlines rental operations management, relieving a burden. Gathering customer info and displaying recent performance metrics can be automated.

Integration Support

Product registrations are not difficult when you use automated warranty claims. An ideal software solution would also simplify the parts ordering process. Similarly, it will connect to OEMs and distributors without any added input.

Parts Locator

It slows down the whole operation if you cannot find a part for older equipment. Thankfully, you may use this tool to look up a part's location, and it will not take long to find it. Further, you may see its price before placing an order, so you do not waste a ton of money. Plus, the software can locate them, even if they are kept at another dealership.

How to Use Technology at a Dealership

Running a dealership is a complex and challenging operation, but software changes that. It does not take as much effort with the right tools, and your company will benefit.

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