How to fix Hotmail Email Not Working:Troubleshooting Common Issues

Hotmail, which has now changed to Outlook.com, is one of the most popular email services across the world. Free and with ease of use, it enables flawless syncing of data across devices. Problems may occur sometimes, just like any other service.

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If your Hotmail email is not working properly, it could be frustrating, especially if you use it daily for your email communications. No matter whether you have issues sending or receiving emails, logging into your account, or syncing your account, this blog will let you know about some common issues and provide you some solutions for getting your Hotmail account back to work.

1. **Understanding Why Hotmail Email May Not Be Working: Top Issues for Hotmail Email Errors**

Before jumping into fixing the problem, grasp the possible reasons that can cause Hotmail email not to work. Here are the typical issues:

• - **Login Issues**: Errors in logging into the Hotmail account.
• - **Not Receiving Emails**: Your inbox or spam folder is not receiving emails.
• - **Sending Issues**: Emails cannot be sent, or they get stuck in the outbox.
• - **Sync Issues**: The Hotmail account does not synchronize with your device or other applications.
• - **Missing Emails**: Emails seem to disappear or go into the wrong folder.
• - **Hotmail App or Web Issues**: Crashing or improper loading of the Hotmail app or web-based interface.

2. **Hotmail Logging Issues-How to Resolve**

When you cannot log into your Hotmail account, the first step is to confirm that the correct username and password have been entered. If there's any forgetfulness of any credentials or wrong entry at a specific field, follow the procedure of doing the following:

What to do:

- **Check Username & Password**: Ensure that the password has been typed correctly. Hotmail email addresses are not case-sensitive, but it is nice to check for any inadvertent error.

- **Password Reset**: If there is a forgetfulness towards your password, please proceed to click on “**Forgot Password?**” on the Hotmail login page and follow the further prompts for a new setting through your recovery email or phone number.

- **Account Locked**: Due to multiple erroneous log-in attempts, Hotmail may lock the account for a stipulated time until such an action that favors security. Simply wait for it to expire and then follow the command on the page to unlock your account.

- **Check Microsoft Account Status**: If the Hotmail account is related to a Microsoft account.

3. **Facing Problems With Hotmail Not Receiving Emails? Follow These Options**

If your Hotmail account hasn't received any emails, it is crucial to eliminate some of the common suspects.

**What to Do:**

- **Check Your Spam or Junk Folder**: In some instances, your emails might just have ended up in the spam folder. Check your Junk Email folder for any email that could be missing.

- **Check Email Filters and Folders**: If you've set any filters or automatic rules in Hotmail, ensure they're not diverting emails to other folders. You can manage these by going to **Settings** > **View all Outlook settings** > **Mail** > **Rules**.

- **Verify That Your Inbox Is Not Full**: Hotmail accounts have storage limitations and, if the inbox is full, you will not receive new emails. Delete some old emails or upgrade your storage if that is the case.

- **Check Your Email Server Settings**: If you are using a third-party app (like Outlook or some mobile email app) to check your Hotmail, make sure the server settings are correct. The IMAP and SMTP settings for Hotmail should be as follows:

- **IMAP server**: outlook.office365.com

- **SMTP server**: smtp.office365.com

- **Port**: 993 for IMAP and 587 for SMTP

4. **Fixing Hotmail Sending Issues**

If you find sending emails from Hotmail troublesome, there are several explanations that you can think of. Let’s discuss what actions you can take to clear up this hitch.

**What to do:**

- **Confirm Internet Connection**: Ensure that your device is connected to the Internet properly. Sending emails sometimes fails in case you disconnect or the connection is slow or poor.

- **Verify SMTP Settings**: Whenever you use Hotmail with email clients like Outlook, you need to verify the SMTP Settings (refer above in this section for the settings).

- **Clear Outbox**: Any email stuck in the outbox may create problems while sending emails. Delete such emails or resend them after repairs.

- **Check for Wrong Attachments**: Hotmail has a limit for attachments of 25MB. If your email contains big files, try compressing them or sending an email with cloud storage links instead.

- **Check for Any Account Restrictions**: If Microsoft identifies unusual activity on your Hotmail account, it may enforce certain restrictions. If you happen to flood Microsoft with emails (for example, for marketing purposes), it may think that you are a spammer.

5. **Hotmail Not Syncing with Your Device**

Your Hotmail account may not be getting synced to your phone or tablet due to a configuration problem or some bug.

**What to Do:**

- **Check Sync Settings**: Email syncing must be enabled in the email settings of your device. For example, on an iPhone, you would go to **Settings** > **Passwords & Accounts** > **Hotmail** and ensure that **Mail** is toggled on.

- **Reconfigure Your Hotmail Account**: If Hotmail is not syncing, remove the account from your device and add it back in. In most instances, this is enough to resolve configuration issues.

- **Update Device Software**: Make sure your device is up to speed on software updates. Software updates include bug fixes that could resolve syncing issues.

- **Clear Cache or Reinstall App**: If you're making use of the Hotmail app, what you can do is clear app cache or go ahead and try to uninstall and reinstall the app so the syncing issues do not persist.

6. **Hotmail App Crashes or Stops Working? Solutions You May Want to Try**

When the Hotmail app crashes or malfunctions, there are some measures you can adopt to restore its performance.

**What to Do:**

- **Check for App Updates**: Go to the app store on your device and check whether Hotmail (Outlook) has released any updates. Updating any app can help to fix bugs and improve performance.

- **Clear App Cache (Android)**: To clear cache, go to **Settings** > **Apps** > **Outlook** > **Storage** and tap **Clear Cache** on Android devices. Clearing the app cache could help with app-related issues.

- **Reinstall the App**: If updating or clearing cache doesn't work, you may want to uninstall and reinstall the Hotmail app.

- **Web Access**: If problems persist, use web access on Outlook.com until things are back to normal.

7. **Missing Hotmail Emails? Here’s How to Recover Them**

If a message does not appear in the inbox, it may have been either deleted

or lost due to a system error.

**Do the following:**

- **Deleted Items**: Any deleted emails can usually be found in the **Deleted Items** folder. Come back to your Deleted Items folder and see whether they are still there.

- **Recover Deleted Emails**: In case you cannot find any email in Deleted Items, Hotmail gives you a 30-day commission window to recover deleted items. Go to **Deleted Items** and click **Recover deleted items** to retrieve them.

- **Check Your Archive Folder**: Hotmail files older emails into archive automatically. In case you miss an email, check the **Archive** folder to see whether it went in there.

Conclusion

The **Hotmail email not working** will be one hard cheap elimination; however, with sufficient engineering support or a little log-in problem solving, it can be great to get going. In this very blog, steps have been discussed to remove problems relating to logging in, synchronizing information, and sending and receiving emails for your Hotmail account. Reaching out to Microsoft support or checking for outages may remedy the situation should the inconveniences persist.