Comcast email not working on iPhone after password Change

# Comcast Email Not Working on iPhone After Password Change: Fixes

Changing your Comcast email password is a good security practice, but at times this can lead to issues with your email account on your iPhone. If your Comcast email stops working on your iPhone after a change in the password, then it's likely due to the device failing to acknowledge the new login details. In this article, we’ll explore the reasons behind this issue and provide step-by-step fixes to resolve it

## Table of Contents

1. **Introduction**

2. **Why Comcast Email Stops Working After a Password Change**

2.1 Outdated Password on iPhone

2.2 Incorrect Email Settings

2.3 Sync Issues

2.4 Server-Side Problems

3. Specific Solutions for Comcast Email Not Sending After Password Change

3.1 Change Your Password on iPhone

3.2 Log Back to Comcast Email Account

3.3 Check Email Settings

3.4 Restart iPhone

3.5 Check if Comcast Email Server is working

3.6 Reset Network settings

3.7 Using the Xfinity Connect App

3.8 Contact Comcast Support

4. **FAQ Section**

5. **Conclusion**

## 1. Introduction

You have to change your Comcast email password for security reasons. But after changing it, you may fail to access your Comcast email account on your iPhone. This is because it uses the previous old password to connect to your account. In this tutorial, we will guide you on how to solve this problem and help you continue to access your Comcast email on your iPhone without any problems.

2. Why Comcast Email Stops Working After a Password Change

2.1 Older Password on iPhone

If you change your Comcast email password through its website or other device, your iPhone will not sync it automatically. As a result, an authentication error may occur.

2.2 Incorrect Email Configuration

If the incoming or outgoing server details of your Comcast email in the email settings are incorrect, then syncing Comcast email on your iPhone will be failed.

2.3 Sync Issues

Sometimes, your iPhone may fail to sync with the Comcast servers after a password change, causing email functionality to break.

2.4 Server-Side Problems

Comcast’s servers may experience temporary issues, preventing your iPhone from accessing your email even after updating your password.

3. Step-by-Step Fixes for Comcast Email Not Working After Password Change

3.1 Update Your Password on iPhone

The most common solution is to change your password on your iPhone:

1. Open the **Settings** app.

2. Tap on **Mail** > **Accounts**.

3. Select your Comcast email account.

4. Tap on **Account** and then **Password**.

5. Enter your new Comcast email password.

6. Tap **Done** or **Save**.

3.2 Re-add Your Comcast Email Account

If changing the password doesn't solve the problem, delete and re-add your Comcast email account:

1. Open the **Settings** app.

2. Tap on **Mail** > **Accounts**.

3. Choose your Comcast email account and tap **Delete Account**.

4. Add your Comcast email account again by tapping **Add Account** > **Other** > **Add Mail Account**.

5. Enter your email address, new password, and a description for the account.

6. Tap **Next** and wait for the settings to be verified.

3.3 Verify Email Settings

Check that your Comcast email settings are correct:

1. Open the **Settings** app.

2. Tap on **Mail** > **Accounts".

3. Choose your Comcast email account.

4. Confirm the following settings:

- **Incoming Mail Server:**

- Host Name: imap.comcast.net

- Port: 993

- Use SSL: On

- **Outgoing Mail Server:**

- Host Name: smtp.comcast.net

- Port: 587

- Use SSL: On

3.4 Restart Your iPhone

Sometimes, your iPhone may act weird and restart it resolves temporary issues:

1. Press and hold the **Power** button (or **Power** + **Volume** button on newer models).

2. Slide to power off.

3. After a few seconds, turn your iPhone back on.

3.5 Check Comcast Server Status

The problem sometimes is on Comcast's end:

1. Check the [Xfinity Status Center](https://www.xfinity.com/support/status/).

2. See if there are any current outages or server problems.

3. If the servers are down, wait until Comcast resolves the problem.

3.6 Reset Network Settings

Resetting network settings can resolve connectivity issues:

1. Open the **Settings** app.

2. Tap on **General** > **Reset**.

3. Select **Reset Network Settings**.

4. Enter your passcode if prompted.

5. Confirm the reset.

3.7 Use the Xfinity Connect App

If the Mail app continues to have issues, consider using the Xfinity Connect app:

1. Download the **Xfinity Connect** app from the App Store.

2. Sign in using your Comcast email account.

3. Use the app to send and receive emails.

3.8 Contact Comcast Support

If these solutions do not solve the problem, contact Comcast Support for additional help:

1. Go to the [Xfinity Support](https://www.xfinity.com/support/) page.

2. Live chat or call their support line for further assistance.

## 4. FAQ Section

Q1: Why is my Comcast email no longer working on my iPhone since I changed the password?

A1: The iPhone remembers the old password, and does not update automatically. You need to update it from your iPhone.

Q2: How do I update my Comcast email password in my iPhone?

A2: Go to **Settings** > **Mail** > **Accounts** > **Comcast** > **Account** > **Password**, enter the new password and Save.

Q3: What is the proper setting for Comcast email on an iPhone?

A3: Use these settings:

Incoming Mail Server: imap.comcast.net (Port: 993, SSL: On)

Outgoing Mail Server: smtp.comcast.net (Port: 587, SSL: On)

Q4: Can I use the Xfinity Connect app instead of the Mail app?

A4: Yes, and it is available specifically for Comcast email.

Q5: How to check if the Comcast servers are down?

A5: Click on the Xfinity Status Center at https://www.xfinity.com/support/status/ to view any current outages.

Q6: If I am not able to change my password through my iPhone how do I rectify this situation?

A6: Delete your Comcast email account by going into **Settings** > **Mail** > **Accounts** > **Delete Account**, then sign back in and add it back with your new password.

Q7: Is resetting network settings going to wipe my data?

A7: No, this will only clear Wi-Fi passwords, VPN settings, and cellular preferences. All your data is safe.

Q8: How do I restart my iPhone?

A8: Press the **Power** button (or **Power** + **Volume** button on newer models), then slide to power off. Wait a few seconds and turn it back on.

Q9: If none of the above works, what should I do?

A9: For more help, visit the [Xfinity Support](https://www.xfinity.com/support/) website.

Q10: Is it possible to use IMAP or POP for Comcast email on iPhone?

A10: Comcast recommends using IMAP for better synchronization across devices. Use the settings in this guide for IMAP.

## 5. Conclusion

If Comcast email would no longer work on your iPhone after a password change, it's probably because of outdated credentials or wrong settings. The step-by-step solutions in this guide should be able to get you out of the dilemma and back to accessing your email soon enough. From updating your password to reconfiguring your settings or using the Xfinity Connect app, these solutions will help you get back on track.

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