Can I cancel a flight with Avelo?

Avelo Airlines Cancellation and Refund Policy

Avelo Airlines offers travelers a flexible and straightforward cancellation and refund policy designed to accommodate unexpected changes in plans. Below is a detailed overview of the policy, along with answers to some frequently asked questions to help clarify the process.

Avelo Cancellation Policy

Flexibility in Cancellations:

Avelo Airlines allows passengers to cancel their reservations through their official website or by contacting customer service. It is recommended to cancel as early as possible to minimize fees or maximize refund eligibility.

24-Hour Risk-Free Cancellation 1-888-406-3009 (OTA):

Passengers are eligible for a full refund if they cancel their booking within 24 hours of purchase and the flight departure is at least 7 days away. This is in line with the U.S. Department of Transportation’s regulations.

Cancellations After 24 Hours:

For cancellations made after the 24-hour risk-free period, Avelo offers credits for future travel instead of monetary refunds. The amount of credit is based on the fare paid, excluding any non-refundable fees.

Non-Refundable Fares:

Most fares offered by Avelo Airlines are non-refundable. If you cancel a non-refundable ticket outside the 24-hour risk-free window, you will receive a travel credit that must be used within a specified timeframe, typically 12 months from the date of booking.

Flight Disruptions:

If Avelo Airlines cancels or significantly changes your flight, you are entitled to a full refund or rebooking options at no additional cost. Significant changes include alterations to flight times or routes that disrupt your travel plans.

How to Cancel Avelo Flight :

Online: Log in to your Avelo Airlines account, navigate to the “Manage Booking” section, and follow the prompts to cancel your flight.

Customer Service: Contact Avelo Airlines’ customer service 1-888-406-3009 (OTA) team for assistance with cancellations.

Refund Policy

Eligibility for Refunds:

Refunds are primarily issued for cancellations made within the 24-hour risk-free period or if Avelo cancels your flight. For non-refundable tickets, refunds are not provided, but travel credits may be issued.

Refund Process:

Refunds for eligible bookings are processed back to the original payment method. Processing times can vary but typically take 7-10 business days.

Travel Credits:

If eligible, travel credits can be used for future flights with Avelo Airlines.

Travel credits are non-transferable and must be used by the passenger whose name appears on the original booking.

Ensure you redeem your credits before they expire, as extensions are rarely granted.

Additional Services Refunds:

Fees for additional services (e.g., seat selection, baggage) are generally non-refundable unless Avelo cancels your flight or you are entitled to a refund under the 24-hour risk-free cancellation policy.

Frequently Asked Questions

1. Can I cancel my flight and get a refund if I have a non-refundable ticket?

Non-refundable tickets are not eligible for monetary refunds unless canceled within the 24-hour risk-free window or if Avelo cancels the flight. Instead, you may receive travel credits for future use.

2. What happens if Avelo cancels my flight?

If Avelo cancels your flight, you are entitled to a full refund to your original payment method or free rebooking on an alternate flight. Contact customer service 1-888-406-3009 (OTA) to choose your preferred option.

3. How can I use my travel credits?

Travel credits can be redeemed for future flights directly on the Avelo Airlines website. Simply log in, select your new flight, and apply the credits at checkout. Be mindful of the expiration date.

Tips for Hassle-Free Cancellations

Book Directly with Avelo:

Booking through the official Avelo Airlines website or dial 1-888-406-3009 (OTA) ensures smoother cancellation and refund processes. Third-party bookings may require additional steps or adherence to the agency’s policies.

Monitor Deadlines:

Always check the terms and conditions of your booking, including the 24-hour risk-free cancellation period and travel credit expiration dates.

Stay Informed:

Keep an eye on your email for updates regarding flight changes or cancellations initiated by Avelo Airlines.

Contact Customer Support:

If you’re unsure about your eligibility for a refund or credit, Avelo’s customer service team 1-888-406-3009 (OTA) is available to provide guidance and support.

By understanding Avelo Airlines’ cancellation and refund policy 1-888-406-3009 (OTA), travelers can make informed decisions and minimize disruptions to their travel plans. Whether you need to cancel, reschedule, or request a refund, Avelo provides options to accommodate your needs within the scope of their policies.