Retail Automation Market to Reach USD 39.1 Billion by 2033, Fueled by Omnichannel Retailing and Smart Checkout Technologies

Market Overview:

According to IMARC Group's latest research publication, "Retail Automation Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2025-2033" The global retail automation market size reached USD 19.6 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 39.1 Billion by 2033, exhibiting a growth rate (CAGR) of 8% during 2025-2033.

This detailed analysis primarily encompasses industry size, business trends, market share, key growth factors, and regional forecasts. The report offers a comprehensive overview and integrates research findings, market assessments, and data from different sources. It also includes pivotal market dynamics like drivers and challenges, while also highlighting growth opportunities, financial insights, technological improvements, emerging trends, and innovations. Besides this, the report provides regional market evaluation, along with a competitive landscape analysis.

How AI is Reshaping the Future of Retail Automation Market

• AI is enabling personalized customer experiences, with one study showing retailers with AI-enabled chatbots saw a 15% better conversion rate.
• AI-powered systems are optimizing inventory management and demand forecasting, which helps reduce stockouts and increase supply chain responsiveness.
• AI-driven camera systems are analyzing in-store traffic and customer behavior, which helps retailers to optimize store layouts and improve security.
• AI is creating seamless checkout experiences by using computer vision to identify items, which helps to eliminate wait times and enhance efficiency.
• AI-enabled robots are automating repetitive tasks like shelf stocking, which frees up employees to focus on more complex, customer-facing roles.

Unlock Exclusive Insights: Receive Your Free "Retail Automation Market" Sample PDF

Key Trends in the Retail Automation Market

• Rise of self-checkout and contactless payments: The move toward self-service technology is a major trend. Shoppers want speed and convenience, so retailers are installing more self-checkout kiosks and contactless payment systems. In 2024, the in-store segment, which includes these technologies, held a significant market share.
• Integration of AI and robotics for in-store operations: Retailers are increasingly using AI and robots for tasks like inventory management and shelf scanning. This is a huge trend, as these technologies can reduce human error and improve efficiency. A report from the World Economic Forum estimates that around 40% of the sector is now automated.
• Growth of e-commerce automation and logistics: The boom in online shopping is a huge catalyst for automation in warehouses and fulfillment centers. Technologies like warehouse robots and automated sorting systems are essential for handling high order volumes and ensuring fast delivery times, with one report noting a significant increase in the use of autonomous mobile robots in warehouses.
• Personalization through automation: Retailers are using automation to create more tailored shopping experiences. AI-driven recommendation engines and personalized promotions, for example, are becoming more common. A survey found that 91% of consumers are more likely to shop with brands that provide offers and recommendations that are relevant to them.
• Demand for electronic shelf labels (ESLs): The market is seeing a trend toward using digital labels. These smart tags, which can be updated remotely, provide real-time pricing and product information, which helps retailers manage prices more efficiently and reduce the need for manual updates.

Growth Factors in the Retail Automation Market

• Increasing consumer demand for convenience: The desire for a quick, seamless shopping experience is a primary growth factor. Automation, such as self-checkout and mobile apps, helps reduce wait times and provides a more convenient journey for customers, which is essential for competing in the modern retail landscape.
• Rising labor costs and shortages: Businesses are turning to automation to combat increasing labor expenses. By automating repetitive tasks, retailers can operate more efficiently with a leaner workforce. A report highlights that rising labor costs are a significant factor driving the adoption of automation.
• Growth of the e-commerce sector: The continuous expansion of online retail is a major catalyst. Automation is crucial for managing the complex logistics of e-commerce, including order fulfillment, inventory tracking, and last-mile delivery, with e-commerce sales increasing by 7.5% in the fourth quarter of 2023.
• Technological advancements: The market is being driven by the continuous evolution of technologies like AI, IoT, and machine learning. These innovations are making automation solutions more intelligent, cost-effective, and easier to implement, which in turn, is encouraging more retailers to invest in them.
• Need for enhanced operational efficiency: The pressure to remain competitive is a huge factor. Retailers are implementing automation to optimize their operations, from supply chain management to in-store processes. A Deloitte survey found that retail executives are focusing investments on AI forecasting and warehouse automation.

Unlock Exclusive Insights—Buy the Full Report with a Discount!

Leading Companies Operating in the Global Retail Automation Industry:

• AGS Transact Technologies Ltd.
• Diebold Nixdorf Incorporated
• Fiserv Inc.
• Fujitsu Limited
• Honeywell International Inc.
• NCR Corporation
• Olea Kiosks Inc
• Posiflex Technology Inc
• Probiz Technologies Prvt
• Sea Point China Limited
• Simbe Robotics Inc
• Zebra Technologies Corporation

Retail Automation Market Report Segmentation:

By Type:

• Point-of-Sale (POS)
• Barcode and RFID
• Electronic Shelf Label (ESL)
• Camera
• Autonomous Guided Vehicle (AGV)
• Others

Point-of-sale (POS) is the most popular type due to its critical role in streamlining transactions, managing inventory, and enhancing customer experience in retail settings.

By Implementation:

• In-store
• Warehouse

Warehouse accounted for the largest market share owing to its effectiveness in enhancing precipitation.

By End User:

• Supermarkets and Hypermarkets
• Single Item Stores
• Fuel Stations
• Retail Pharmacies

Supermarkets and hypermarkets represent the leading segment as they are extensively adopting automation to manage high product volumes and improve customer service efficiency.

Regional Insights:

• North America: (United States, Canada)
• Asia Pacific: (China, Japan, India, South Korea, Australia, Indonesia, Others)
• Europe: (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
• Latin America: (Brazil, Mexico, Others)
• Middle East and Africa

North America's dominance in the retail automation market is attributed to the region's high technology adoption rates, a strong retail sector, and significant investments in retail automation technologies.

Recent News and Developments in Retail Automation Market

• September 2024: A major innovation is the launch of a new mobile inventory management app, GearChain, that incorporates blockchain technology. This new app provides a real-time tracking system with blockchain-backed transaction proof, which ensures a secure and trustworthy supply chain for retailers.
• July 2025: A significant development is the Guiding and Establishing National Innovation for US Stablecoins Act. This landmark legislation provides a clear federal regulatory framework for "payment stablecoins," which is expected to boost confidence and adoption among enterprises and mainstream retailers.
• December 2024: T-Hub and XDC Network announced a strategic partnership to support Web3 startups in India. This collaboration provides promising startups with access to blockchain technologies and financial support, which fosters innovation in areas like supply chain management and payments for the retail sector.

Note: If you require specific details, data, or insights that are not currently included in the scope of this report, we are happy to accommodate your request. As part of our customization service, we will gather and provide the additional information you need, tailored to your specific requirements. Please let us know your exact needs, and we will ensure the report is updated accordingly to meet your expectations.

About Us:

IMARC Group is a global management consulting firm that helps the world’s most ambitious changemakers to create a lasting impact. The company provide a comprehensive suite of market entry and expansion services. IMARC offerings include thorough market assessment, feasibility studies, company incorporation assistance, factory setup support, regulatory approvals and licensing navigation, branding, marketing and sales strategies, competitive landscape and benchmarking analyses, pricing and cost research, and procurement research.

Contact Us:

IMARC Group

134 N 4th St. Brooklyn, NY 11249, USA

Email: [email protected]

Tel No:(D) +91 120 433 0800

United States:+1–201971–6302