Queue Management System For Small Businesses

Queue Management Systems for Small Businesses

In the current pandemic, social distancing is important to protect public health. But for many small businesses that thrive on in-person activities, this presents a major challenge. Small businesses cannot afford to reinvent their whole business model in a short span of time. They can, however, consider new ways of delivering their products and services. Virtual queue management systems for small businesses offer a viable solution.

Virtual queuing systems allow businesses to schedule appointments and manage customer flow without compromising their safety or business operations. These systems are of mutual benefit to businesses and customers as they help enforce social distancing, protect the people involved, and enhance service delivery to the satisfaction of all.

Here is a list of 10 best queue management systems for small businesses.

Qless

Qless queue management system provides one of the best appointment scheduling software. It eliminates wait lines and prevents congestion in lobbies by allowing customers to get in line virtually from anywhere they want. Apart from providing users this flexibility, this remote queuing software also allows bidirectional communication between the business and its customers.

QtracVR

QtracVR is a cloud-based queue management system developed by Lavi Industries. It allows you to optimize customer flow and increase service efficiency. The queue management system automatically sends notifications to customers to inform them of their call number, waiting time, and other customized messages once they register. It can be used on any Internet-enabled device.

slashQ

slashQ is a web-based, customizable virtual queue management system that allows businesses to schedule customer visits efficiently. Customers can book appointments at the push of a button, get real-time notifications, and avail services at the appointed time. To use slashQ, businesses can create an account on the slashQ website or just as easily embed a widget to their current website.

Moviik

Moviik is an established queuing solution provider. Their contact-free queue management system provides all the basic features of queue software: booking, sending notifications of waiting time as well as allowing virtual check-in and onboarding via QR code or doorman system. The platform also provides important metrics that allow managers to analyze business performance.

Skiplino

Skiplino provides a smart queuing system for managing queues online. Apart from all the basic features of a queue management software, Skiplino also provides an additional feature for remote service delivery wherein customers are allowed to remotely book for a service at a specific date and time. The system can be used to monitor queue data in real time and collect customer feedback.

QApp

QApp is a mobile queuing app suitable for businesses of all sizes. It is easy to install and there is no need for any new hardware. Users can sign into the admin panel from any device. QApp can be easily configured to service an extensible number of business branches. It also provides detailed analytics with real-time statistics and reports.

VirtuaQ

VirtuaQ is a smart queue management system for organizations such as banks and hospitals that have a large influx of customers. Using its pooled queue feature, customers can book for a group of services at a time. This queue system also supports priority queues based on age or special needs (senior citizens, pregnant, disabled) or customers’ membership tier.

WhyQ

WhyQ is an SMS-based queue management system that ensures effective customer inflow and enhances customer experience and satisfaction. Customers can join via direct SMS, website, iOS/Android app, or in person. In addition to basic virtual queue management system features, WhyQ provides the customer already in the queue with an option to request for more time.

Lineberty

Lineberty is a SAAS-model queue management solution suitable for all types of establishments, including retail, telecom, medical and theme parks. It has a user-friendly web interface to manage queues online and validate tickets. It also provides users with a wide variety of customization options along with no show and late tickets management.

MobiQueue

The virtual queuing mobile application MobiQueue provides a centralized, low-investment queue management system for businesses. The availability of real-time business intelligence and smart alerts via SMS or email is a highlight of this system. It can be used to generate periodic reports and configured to create custom reports as per business needs.