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Growing Your Small Business With Social Media

Social media will help your business grow!

By Kari OakleyPublished 5 years ago 3 min read

Social media is one of the best-untapped resources in this digital age. With the power to connect with new communities and draw larger audiences together, the possibilities can be endless. For small businesses, this can be an incredible asset due to its low-cost implementation and wide-ranging influence. If you are looking to grow your small business, here are a few ways that social media can help you.

Market With Social Media

Many businesses sink countless funds into their marketing budgets; however, with Social Media Marketing for small business, you can achieve a bigger payout with a small impact on your budget. With the ability to utilize curated content, engaging material, the power of hashtags, and interactive posts, you can acquire new audiences, engage your current viewers, and expand your brand. While you will certainly want someone who understands the power of social media and how to properly wield this, this will be well worth it in the long run.

Build a Brand

For any company, it is necessary to build your brand. Clearly identifying yourself in the field can help you be easily identified and recognized. You must first determine who your audience is, what they are looking for, and how your company can reflect that. Having a clearly defined and recognizable identity can help you stand out in a crowded field.

Connect With Like-Minded Businesses

As a small business, developing a network can help you grow and navigate different challenges. Whether you are looking for a key partnership or a like-minded vendor, you can develop new relationships by connecting over social media. You no longer need to make in-person introductions or connect over mutual connections, you can easily use social media to create these new relationships that can help your business thrive.

Develop New Ideas

Social media is a great asset as your business expands, as this can be a great place to develop new ideas. With market research and key interactions at your fingertips, you can help understand your brand, your audience, and areas of growth or opportunity. Through social media, you can better understand the gaps in the industry and areas where you can optimize your relationship with your audience. Use the market research available to you, and even better, it is free to use.

Utilize Feedback and Enhance Your Customer Service

Another reason why social media is one of the most powerful tools for you and your small business is the ability to solicit feedback and act upon it. When you receive comments online or direct messages, you often have immediate feedback to act on. Whether the customer is dissatisfied, excited, or another form of feedback, you can use this important perspective to improve and enhance your customer service at that moment and this can lead to improved trust and will fortify your reputation. You can show your clientele that you are committed to excellence in these interactions and showcase your exceptional experience.

Don’t Immediately Opt For Paid Advertisements

Because many of the traditional marketing routes require payment, many companies immediately opt for paid advertisements; however, this is a common mistake of social media use. For many small businesses, profit margins are razor-thin, and many interactions and branding on social media can be free. While you can certainly purchase paid ads that can garner additional attention, this may not be necessary. Don’t be afraid to explore your free options before purchasing anything.

Keep Your Audience Engaged

The key to social media is keeping your audience engaged with the content and the brand. By creating dynamic and interesting content that your audience can explore, you create intrigue and interest. Don’t be afraid to offer up different mediums like videos, articles, and additional color to your content. If you are looking to reach a broader audience, consider getting social media influencers involved to expand your reach.

Harnessing the power of social media is a weapon that many small businesses need to learn to wield. The untapped power is wasted if it is not utilized correctly; however, with a careful curation of your content, this can make a monumental change in your small business.

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About the Creator

Kari Oakley

Kari Oakley is a fitness trainer from Kenosha Wisconsin. She now lives in downtown Chicago, and loves to get out. She is a big fan of anything adventure, and loves getting a workout in the outdoors.

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