Delivery Management Software

Bringing together the various parts of an effective last-mile delivery system: Operations personnel and dispatchers. All deliveries are processed and placed on the proper drop boxes at the time they are received.

But what does a final-mile delivery manager need to do their job? The answer is delivery management software. Whether they work in a company, government agency, or logistics business, delivery managers need the right tool to keep them organized, process shipments efficiently and meet delivery goals.

The first thing any delivery manager will want to consider is his or her current workflow and the type of last-mile delivery involved. The common forms of deliveries that include a truck driver and the freight forwarder are two examples. Each has it's own set of responsibilities and uses different technology.

One type of company is composed of truck drivers that deliver goods from warehouse to door. The logistics manager, usually in charge of delivering these goods, will oversee the trucks, loaders, and other vehicles. A driver needs access to data to calculate the distance traveled by the load and the distance to the delivery site. This information must be stored on a database, so the manager can determine if a pickup is needed. They also have the ability to monitor when deliveries are received and what their average mileage is.

Another type of business may be a freight forwarder. These are companies who deliver goods to their customers' doorsteps. The driver may not drive the load but instead handle customer service, customer satisfaction, and delivery of goods. The load may be delivered by a driver, but the logistics manager will manage the actual movement of the load.

In addition to tracking shipments and calculating distance traveled, the final-mile delivery manager needs to know where the load is located and what it contains. This information is stored on a network so that dispatchers can see what's going on at their end of the supply chain. It's also stored on software that makes it easy for the logistics manager to see the status of all of their shipments including arrival and departure times.

Another aspect of this type of software is the ability to track and analyze shipment performance. Which will give the manager more insight into how the load was received, which routes the load was delivered through and how much of the load was picked up and how much was lost in transit. This information is vital to understanding the efficiency of a specific route. It's also important to track trends and changes in shipping behavior so that the manager can improve their shipping practices.

Accounting functions are one of the most important aspects of this type of software. It's a good idea to have a way for the logistics manager to see where the profits are coming from and where the losses may be occurring. This includes information on the costs associated with a shipment and the amount of money spent on it.

The most important aspect of this type of software is the ability to track and analyze shipments. It may be important to see where all shipments make it to a specific destination or it may just be an analysis of the best route to send the load. Or where it should be sent.

There are many different options available to track and analyze shipping data. These include data such as: GPS based and web-based; historical data; custom software like the freight forwarder's terminal log software; tracking software like the trucking software and mobile devices that can access the tracking information from the manager's laptop or cell phone; as well as mobile phones that can hook into the company's internal system.

There are many types of Last mile delivery management software options available and there are many reasons why certain types of shipping companies might choose one over another. Understanding these different types of options and their benefits will help determine whether a company should consider purchasing one or another.