8 Best Reasons Why You Need Salesforce for Your Business

Want to opt for Salesforce for your business but are confused about it? In this blog, you will read 8 top reasons to opt for Salesforce for your organization!

Salesforce is one of the famous software-as-a-service (SaaS) platforms to give the best CRM (customer relationship management) solutions. There are many such options available in the market, but Salesforce has some awesome features that can easily beat the competitors. Also, it is one of the first companies to launch cloud services for CRM. With Salesforce consulting services, you can easily grow up your business despite being complex. Let’s read about many such reasons in detail!

Best Reasons to Choose Salesforce for your Business

Convenient to Use

Salesforce is one of the easiest CRM software. It’s effortless and convenient to use. It allows you to easily collaborate with your co-workers anytime and anywhere. It also allows you to easily edit and view the data at any time. Salesforce is as convenient to use as using daily websites. You can easily sign in from anywhere. You just need to have a good wi-fi connection and you are ready to connect with your colleagues. With Salesforce, you don’t have any need to handle logbooks now.

Boost in Productivity

As you have read, with Salesforce you can work from anywhere, it opens so many convenient options for business owners to work. This will improve the productivity of work and reduces the cost the other hand. It has some interesting features that can greatly impact the productivity of the business, a few of them are

• Milestone tracking
• Skills-based scheduling
• Email-to-case
• Cloud services

The mobility of work under this can save you and your employees time and surely after this, productivity will be increased.

Good Customization Options

The platform supports various features to perform customization. This may include features like adding more modules, shifting workflows, or creating sales planning with just a single click. You can also build your personalized application with its App cloud. It also offers point-and-click tools to integrate apps from AppExchange.

Salesforce is also good to get adapted to the latest changes as per the growth of the business. This makes it a very good choice for businesses, especially for growing ones. There are limitless options for modifications as per requirements. And the best point is it doesn’t lose or break the data links.

Integration with Multiple Platforms

No matter which size of business you are into, Salesforce is good for all. It can easily integrate various apps into one place. Salesforce offers an open application programming interface (API) that makes it possible. It is very easy to integrate apps like MailChimp, Zendesk, Google Cloud, Dropbox, etc. If you need to use such apps, then you don’t have to worry about their integration. Salesforce does it very well. Also, it lets you see all the data in one place like information about customer payments, support, marketing services, and many other details can be seen on a single dashboard. This also means all your co-workers or employees can see data in just one place.

Cloud-based Services

Salesforce gives you the flexibility and comfort of using awesome cloud services. It is well-equipped with a very secure cloud infrastructure. It gives unmatchable cloud services for sales, marketing, analytics, support, etc.

You can easily save all the needed data in the cloud. It also has a sales cloud that helps to send products and services very fastly by focusing on customer data and tracking engagements. You can also use its service cloud facility to make your services more tailored-make by giving a 360-degree view of all the details of the customers. It also lets you engage more with your consumers and offers tools to do this like Chatter. It is a protected social collaboration platform that allows users to share files, enhance connectivity, and post statuses. All such services help your business to grow and grow very easily.

AppExchange Ecosystem

It provides an AppExchange ecosystem to easily create your own app or to access numerous ready-to-install app solutions. It also offers hundreds of mobile-ready solutions and easy access to other industry-ready apps. It has Lightning Data, Flows, and Bolt Solutions.

The best part is if you have a salesforce AppExchange partner, you can use free and prominent apps, various resources, and paid co-marketing opportunities. This way you can get various cases to bring your business to market and expand it easily.

Mobile Adaptive

One of the best things about Salesforce that makes it stand off the crowd is Mobile-friendliness. It is also one of the earliest companies to launch mobile CRM. So, it's very convenient for you to sell, market your services and also collaborate. You can manage your data very easily with just your mobile from anywhere. Salesforce mobile application is a handy thing to handle your business.

The app is available on the app store and it makes the Salesforce customer 360 platform portable as your outside employees can also use it from anywhere. This is one of the fastest ways to connect to customers.

High Customer Satisfaction Rate

If you really want to enhance your customer satisfaction rate, then Salesforce is the one for you. With it, you can connect your customers with Live agents. Improving customer relations will surely improve customer retention rate and increases brand authenticity. It provides a set of easy-to-use tools, a well-connected application, and a customer-friendly dashboard to make it one of the most intelligent CRM platforms to use. It helps you to easily collect your customer’s insights, also for future use.

Closing Thoughts

Wrapping up this blog with these 8 best reasons why you need Salesforce for your business. We have collected the top basis that lets you choose Salesforce as your CRM business platform. It not only offers CRM services but also provides cloud services to enhance the functionality of your business. The organization connected with such an application will give better results and a high customer satisfaction rate. What else do you want for your business to grow?

If you have any questions in mind, feel free to connect with us….we will serve you happily!