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3 Tips to Consider When Creating a Contact Us Page for a Small Business

Here are three pointers for building a contact page for a small company.

By Simon BPublished 5 years ago 3 min read

It is simple to start a company. The difficult part is keeping your company alive, particularly during times of crisis like this. One of the most common causes for new small businesses failing is a lack of understanding of how to get repeat business from customers.

A well-designed, easy-to-navigate contact us page is critical for attracting and retaining customers. Don't worry if you're not a design whiz and are concerned about engaging with customers.

Your visitors will start taking the next steps toward becoming customers here. They have simple ways to contact you if they have concerns, need to make an appointment, or want to connect with your company in some other way. As a consequence, making your contact page a priority in your web design activities is critical.

Attracting International Interest

Contact us pages can be challenging to navigate if you publish, sell globally, or do other intercontinental work. If you're based in the United States, a Canadian caller can be put off by the fact that they can't call you without paying long-distance charges.

Fortunately, virtual calling services solve this problem. Obtaining a Canadian phone number, as well as other foreign phone numbers, is easy. Adding this feature to your site's list of emails and phone numbers will help you extend your company to new countries.

Creating a Contact Page All Should Use It

One aspect of creating a contact us page that is often ignored is that not every client has the same physical capacity to see, read, and process information.

The accessibility features you're familiar with from your computer's settings will only go so far, leaving blind and vision-impaired computer users, people with color sensitivities, and others in a challenging situation. Screen readers can't read images without alternative text, and those fonts can be frustrating for dyslexics and others.

Disabled people, like everyone else, rely on resources like yours, but when websites are difficult to read, they are forced to look elsewhere for content, products, and services. Using a template and adhering to usability standards is a safe way to ensure that anyone can contact you without difficulty.

Consider a Professional Design

It can appear that creating a contact us page is easy. It's just your company's building address, an email and phone number, and possibly an embedded contact form, after all. Isn't it possible to make one in five minutes?

Sure, but a contact us page that looks like it was created in Microsoft Word by a middle schooler isn't going to get the most value out of your contact us page. If you don't have any design experience, hiring a web designer to do the job is a smart idea.

A sleek and professional contact us page gives customers trust in your company, and it matters more than you would think.

Marketing Articles and Advice to Help You Grow Your Business

You can boost your website and attract more business now that you've read these three great tips for building contact us page. Take a look at our other articles to keep enhancing your website and other aspects of your company once you've mastered your contact us page.

It's important to seize all business opportunities available during these difficult times. Fortunately for you, we've gathered all of the important business news in one place. Get reading and stay ahead of the game.

In short, a good contact page should be a top priority for your web design and development activities. The easier it is for your audience to reach you using their preferred mode of communication, the more likely you are to receive feedback. As a result, you'll be able to move them further down the sales funnel, answer their questions, and add them to the database as leads.

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About the Creator

Simon B

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