Complete Roblox Age Assurance: Step-by-Step 2026 Guide

The digital landscape of Roblox has shifted dramatically as we enter 2026. If you have logged in recently, you likely noticed a new prompt blocking your access to chat or certain social features. This is not a glitch. Roblox has officially implemented its Age Assurance mandate, a global initiative designed to create a safer environment for its 300 million monthly active users.

Understanding how to navigate this system is no longer optional if you want to use voice chat, send messages in-game, or access "17+" experiences. Whether you are a long-time player or a concerned parent, the process can feel intimidating. This guide breaks down exactly how to complete the Roblox Age Assurance process using the newest Facial Age Estimation (FAE) and traditional ID methods.

What is Roblox Age Assurance?

For years, the platform relied on a self-reported birthdate. That changed because safety became the primary concern for both the community and global regulators. Age Assurance is the new "gold standard" used to categorize users into specific age buckets.

By verifying your age, Roblox places you into one of several groups:

• Under 9
• 9–12
• 13–15
• 16–17
• 18–20
• 21+

This categorization dictates who you can talk to and what content you can see. For instance, an 18-year-old cannot initiate a private chat with a 12-year-old unless they are established "Trusted Connections" through a verified real-world link.

Method 1: Facial Age Estimation (No ID Required)

The most popular way to verify in 2026 is via Facial Age Estimation. This method is fast. It does not require you to have a driver's license or passport. Instead, it uses artificial intelligence to analyze your facial features through a video selfie.

Step 1: Access the Prompt

Open your Roblox app on a mobile device. You can find the verification option by tapping the three dots (...) in the bottom right corner, selecting Settings, and then clicking Account Info. Look for the button that says "Verify My Age" or "Continue with Selfie."

Step 2: The Video Selfie

Once you grant camera permissions, the app will ask you to look directly into the frame. You might need to turn your head left or right. The system, powered by a third-party partner called Persona, scans your face to estimate your age based on physiological markers.

Step 3: Instant Processing

The AI calculates your age within seconds. If the estimation matches the birthdate on your account, you are done. The software is remarkably accurate for those between ages 5 and 25, usually hitting within a 1.4-year margin of error.

Privacy Note: Many users worry about their data. Roblox has stated that images and videos used for FAE are deleted immediately after the check is processed. They do not store your biometric data.

Method 2: Government ID Verification

If the AI fails to estimate your age correctly—perhaps because of lighting or unique facial features—you will need to use the ID Verification method. This is also required for users who want to access high-tier adult content or "Restricted" experiences.

• Prepare your document: You need a valid, government-issued photo ID. This includes a passport, driver’s license, or residency card.
• Scan the front and back: The app will guide you to take a clear photo of the ID. Ensure there is no glare on the plastic.
• Take a "Liveness" selfie: After scanning the ID, you must take a selfie to prove the ID belongs to you.

Once submitted, Roblox usually approves these within minutes. If you encounter issues, you can visit the official Roblox Support Center for manual appeals.

Why Is This Mandatory Now?

You might wonder why Roblox is being so strict. The answer lies in the January 2026 Global Rollout. Following successful tests in Australia and the Netherlands, the platform has made Age Assurance a requirement for all communication features.

If you choose not to verify, your account will remain in "Restricted" mode. You can still play most games. However, you will not be able to use text chat, voice chat, or share social links. This helps prevent bad actors from interacting with younger audiences by ensuring that adults and children are separated into different communication "bubbles."

The Benefits of Verification

• Unfiltered Chat: Users over 13 who verify can enjoy less restrictive text filters.
• Voice Chat (Spatial Audio): This remains the most popular reason for verification.
• Trusted Connections: You can add real-life friends to a special list that bypasses age-group restrictions.

Troubleshooting Common Errors

It is frustrating when the system fails. Many players report that the "Selfie" method thinks they are younger than they actually are. If this happens, do not panic. You have a 48-hour window to correct the mistake using an ID.

If you are under 18 and the AI gets it wrong, a parent can step in. By linking a parent account to the child account, the parent can manually confirm the birthdate after performing their own Age Assurance check. This "Verified Parental Consent" is a new feature for 2026 that has solved many of the issues faced by younger teens.

For more technical details on how the platform handles these safety layers, you can read the Roblox Newsroom safety updates.

Roblox is no longer just a game; it is a massive social network. With that growth comes the responsibility to protect users. While the Age Assurance process adds a few minutes of friction to your setup, it is a small price to pay for a safer community. Grab your phone, find a well-lit room, and get verified so you can get back to your favorite experiences.

Roblox Age Verification Full Guide

This video provides a visual walkthrough of the mobile verification steps mentioned above, which is helpful if you find the app menus confusing.