Behind the Scenes: My Experience with the Best Rated Removalist in Melbourne

They say moving house is one of life's most stressful events. As a homeowner in Melbourne about to relocate, I felt that stress building. Between packing up years of memories and organizing logistics, the process was overwhelming. I knew I needed help to make this huge task manageable.

Instead of trying to handle everything myself (and risking a strained back or broken heirlooms), I decided to hire professionals. My goal was to find the best rated removalist in Melbourne to ensure our move would be in safe hands. Little did I know that this decision would turn a nerve-wracking chore into a smooth experience, allowing me to see first-hand how a top moving company could make our home relocation easier than I ever imagined.

How I Found Melbourne's Best Rated Removalist

I asked friends for recommendations and scoured online reviews. One company consistently stood out as a top moving company in Melbourne. With over 600 glowing reviews and a perfect 5-star average, North Removals was frequently praised as the best rated removalist in Melbourne. I read testimonials from other homeowners describing stress-free moves, friendly service, and zero damaged items — exactly what I was looking for.

I reached out to North Removals for a quote and was impressed from the start. They responded promptly with an accurate quote after a brief virtual tour of my home. The pricing was fair and transparent – no hidden fees, just an hourly rate and a small call-out fee clearly explained. After considering a few options, I felt confident entrusting my move to them.

Another big factor was their communication. The team sent a confirmation email with all the details and a friendly SMS reminder the day before. Having a confirmed booking with such a highly-rated team put my mind at ease. With the date locked in and the furniture movers arranged, I turned my attention to getting ready.

Preparing for a Smooth Home Relocation

Even after booking the movers, I had plenty to do. I started by decluttering — I didn't want to pay to move items we no longer needed. Over a couple of weekends, I sorted each room and donated or sold things we wouldn’t be taking. By moving day, we had far less to pack, saving time and money.

Next, I tackled packing. I did most of it myself to save on costs, knowing the crew could help with any tricky items if needed. I gathered sturdy boxes, packing paper, and plenty of bubble wrap for fragile items. I labeled each box with its destination room and a brief note of contents (“Kitchen – dishes,” “Bedroom – linens,” etc.) so the movers would know where to put them in the new house. I also set aside delicate glassware and artwork for the movers to handle with extra care on moving day.

Throughout the prep, the company stayed in touch. I confirmed the parking arrangements and start time a few days prior, which they double-checked without issue. They even inquired about our building’s elevator access and assured me they'd bring floor protectors and ample furniture blankets, showing they had thought of everything.

By the night before, we had done all we could. Essentials were packed in an overnight bag, furniture was emptied and ready to be wrapped, and we had a plan to keep our pets out of the way. I went to bed feeling calm, knowing a top-notch team would handle the heavy lifting.

Moving Day: Behind the Scenes in Action

Arrival: Punctual and Prepared

Moving day kicked off at 8:00 AM sharp when the North Removals truck pulled up outside. Three uniformed movers stepped out, and from the first handshake I knew we were in good hands. The team leader introduced himself and his crew, then did a quick walk-through of our home to see everything that needed moving. I pointed out a few especially fragile or sentimental items (like a handmade bookshelf from my grandfather and a large glass table). The lead assured me they had all the equipment needed to handle these safely.

Without wasting any time, the crew sprang into action. They laid down protective covers in the hallways and elevator to prevent scuffs or dirt. One mover disassembled our bed frame and dining table for transport, while another wrapped the sofa and other furniture in thick moving blankets. The third member sorted the packed boxes by room. Their teamwork immediately reassured me I’d made the right choice.

Handling Furniture and Fragile Items with Care

I was amazed at how carefully the team handled our furniture and breakables. I'd heard horror stories of chipped china and scratched floors during moves, but watching this crew it was clear they knew exactly what they were doing. Every fragile item got special attention. They expertly wrapped my large framed paintings in bubble wrap, secured them with cardboard, and marked them “Fragile.” For heavy pieces, they used dollies and lifting straps. Our refrigerator, for instance, was padded, strapped to a dolly, and carefully guided through doorways with barely an inch to spare.

The movers communicated constantly – “Careful, rotating left… watch that corner” – ensuring each item made it out without a bump. They even maneuvered our bulky couch through a narrow doorway by cleverly angling it — a feat I doubt I could have managed without scraping the walls. The team’s experience really showed in moments like this. What could have been a sweaty, stressful ordeal for me was instead calm and controlled in their hands.

Watching them load the truck was equally impressive. They packed the load like Tetris, using every inch of space and loading heavy items first for stability. They tied down items with straps so nothing would shift in transit.

Transport and Unloading at the New Home

With the truck loaded, I did a final sweep of the old apartment while the crew took a short break. Then the team set off for my new home and I followed in my car. Despite some morning traffic, they arrived quickly and were already preparing to unload when I got there.

Unloading was handled with the same care and efficiency. Before bringing anything in, the team asked for a quick tour of the new house. I showed them each room so they could drop boxes and furniture in the right places. This saved me from having to rearrange items later on. They were careful not to scratch floors or bump walls, even laying down floor runners to avoid tracking in mud.

A couple of hours later, the truck was empty and all our belongings were inside. The movers reassembled the furniture they'd taken apart and placed our appliances exactly where I wanted them. After confirming nothing was left behind, the final cost matched the quote with no surprises. I thanked the crew — they truly turned what could have been a stressful day into a success.

As we unpacked later, it became clear how much easier they had made things. Every box was in the right room and nothing was damaged, so we settled in quickly. I realized a few key factors had made this move so successful:

Key Takeaways from a Smooth Move:

Start Early and Get Organized: Begin packing and decluttering ahead of time. Labeling boxes by room helps the movers know where everything goes, making unpacking easier.

Communicate with Your Movers: Tell them about any heavy, fragile, or special items beforehand. Good communication ensures the crew comes prepared (in my case, with extra packing materials for fragile artwork).

Let the Professionals Handle the Heavy Stuff: You don’t have to lift fridges, washing machines, or that solid wood dresser. Your back (and your walls) will thank you.

Protect Your Home: Quality removalists use furniture blankets, floor protectors, and careful loading techniques. Not a single scratch in either our old place or the new house.

Stay Calm – They've Got It Under Control: Perhaps the best part was peace of mind. Seeing how efficiently the team worked put me at ease. I didn’t need to micromanage; these movers handle relocations every day, and it shows.

Final Thoughts: Moving Made Easy with the Right Team

Looking back, I’m convinced that choosing the right removalist is the key to a stress-free move. Entrusting everything you own to strangers can be nerve-wracking, but the North Removals team proved worthy of that trust. Their professionalism, courtesy, and expertise turned a day I dreaded into a well-orchestrated success.

From planning to the last piece in place, working with Melbourne’s best made our move straightforward. I felt taken care of by the best rated removalist in Melbourne, and would make the same choice again. If you’re planning a move in or around Melbourne, do yourself a favor – invest in a reputable moving company. With the right team behind you, moving doesn’t have to be a headache.