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Who Can Choose 3CX Phone System and Why

3CX Phone System

By Zakir JussabPublished 3 years ago 5 min read

We all have heard the phrase, communication is key, right?

Communication, whether it is internal or external, is an element that businesses all around the world, irrespective of their industry, need to function seamlessly and take a giant leap toward being successful. In other words, communication acts as a lubricant that ensures all the small and integral parts of any organization function without any roadblock.

We, at 3CX Phone System, understand the importance of communication and help businesses like yours with phone system services to give your organization the push-up it deserves.

So, let’s take some time to understand 3CX Phone Systems a bit better.

What is 3CX phone system?

We have come a long way from the first VOIP (Voice Over Internet Protocol) phone system that was launched as a United Kingdom-based BroadSoft platform. We saw that our clients needed much more than what we were others offering to them, which gave rise to 3CX itself.

Ever since, 3CX has helped many businesses like yours to enhance their internal and external communication, cost-effectively and innovatively. The 3CX VOIP System ensures that we can enhance your business’s mobility, productivity, and customer experience. We also ensure that we can reduce administration, and costs, and increase reliability and scalability.

Irrespective of the scale you operate on, or what industry you hail from, 3CX apps ensure that your communication happens seamlessly, and you can conduct your business without any communication-related hindrance.

But what exactly do we provide you with? 3CX combines the capabilities of a contact Centre, phone system, and video conferencing models, and completely revolutionises the way you connect with your clients.

By availing our services, you can get rid of flicking between numerous interfaces of internal and external communication, expensive phone bills, and most importantly, shared video conferencing facilities.

We are proud to say that 3CX is a one-stop solution for all the communication needs your business has, and at affordable prices.

What is the purpose of the 3CX Phone System?

• It enhances productivity by making communication more transparent and seamless.

• It is a medium of communication, for both internal and external communication.

• You can download the 3CX app and install it without any complications.

• It caters to the needs of small, medium, and large-scale businesses.

• It significantly enhances customer experience, therefore, helping in building long-term business relationships.

• You can live chat and call with all your website visitors.

This is just the tip of the iceberg. If you want to know more about how the 3CX phone system works, contact us today!

Benefits of 3CX Phone System

We have mentioned above that the 3CX phone system can be beneficial for your business, irrespective of the industry it operates in or the scale of operations. So, let’s have a detailed look into the benefits of the 3CX Phone System.

1. Saves money

Using the 3CX Phone System will save you from purchasing a personal smartphone for all your employees, as you can get by with just one Corporate Phone System. All you need to do is purchase one phone set and connect all the additional handsets you need to increase its accessibility. Compared to smartphones, these are less expensive.

2. Track and manage calls

The 3CX Phone System makes it extremely convenient and easy to manage and track calls. You can design call flows to ensure that you never miss out on those high-priority phone calls. You can also track the effectiveness of your marketing strategies, and your team’s productivity levels, ensuring that your business performs at the optimal level.

3. Smooth flow of communication

The 3CX Phone System is designed to significantly improve the flow of your internal and external communication. Let it be a catch-up call between different teams or customer interaction, you can count on the 3CX system for seamless communication. We also offer skill-based routing which ensures that an incoming call is redirected to the best staff member suitable for that call, automatically.

4. Increases the speed of interaction

The 3CX Phone System also ensures that all your important calls are taken care of on priority and transfers the relatively less urgent ones to the right employee, making sure that your customers get the right type of response, in no time. Irrespective of the industry, it is vital that you are returning calls from your customers, business partners, clients, etc. as soon as possible.

5. Enhances company reputation

If your business is easily reachable, your customers will be satisfied and in return, give good reviews about your business. A happy customer is indeed the best form of marketing you can do for your business. Using the 3CX Phone System will allow you to give your customers the best possible experience, which would enhance your reputation and image.

One of the most important benefits that the 3CX Phone System offers is the ability to be integrated with some of the most popular customer relationship management (CRM) platforms such as Bitrix24, ConnectWise, Freshdesk, HubSpot, Microsoft Dynamics 365, SQL Databases, ZOHO, and much more.

The 3CX Phone System can be used for almost every industry. So, let’s take a deeper look into some of the most prominent industries we cater to.

3CX Phone System for Education.

Phone systems are needed for schools to ensure seamless administration. Schools all around the world need reliable internet and phone connections to communicate with external parties, parents, students, and inside the school system. Here read more about 3CX Phone System For Education

3CX Phone System for Health.

The healthcare industry is constantly juggling numerous responsibilities and having a seamless communication system is an integral part of ensuring that the business does not suffer.

They need to be able to constantly communicate with their patients, staff, vendors, insurance companies, etc.

The doctors and office staff also need to have constant communication to ensure that there are no roadblocks in the operations.

3CX Phone System for Hospitality.

Hotels all around the world use VOIP Phone Systems as communication is the backbone of the hospitality business.

Hotels, resorts, restaurants, cafes, etc., all need to have a seamless phone system to perform their daily functions, improve staff productivity, and enhance customer experience.

3CX Phone System for Finance.

The 3CX VOIP System helps financial companies all over the world to communicate with their partners and customers, securely, anytime, irrespective of their geographical locations.

3CX Phone Systems For Others.

If your business does not fall into the categories mentioned above, you need not worry. We cater to the needs of other industries as well, which are:

• Industrial

• Technology

• Government

• Services

Choose the Perfect 3CX Partner:

To sum it up, we think you would agree with us that communication is key and the backbone of almost every industry. So, you need to ensure that you are choosing the perfect partner for your phone system needs.

You need a partner that provides you with the best solutions at the right price. Now, the question comes, where would you find such a service?

3CX Phone System, partnered with the 3CX and sold more systems than any other 3CX reselling partner in UK.

If you are looking for 3CX Partner, now contact our team and request a free demo.

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