What You’ll Learn In The BSB30120 Certificate III In Business Course

Do you want to build a strong foundation in business skills and open doors to a wide variety of career opportunities across multiple industries? Are you looking for a qualification that is flexible, nationally recognised, and ideal for both beginners and working professionals? If your answer is yes, then the BSB30120 Certificate III in Business could be the perfect course for you!

In this blog, The Student Helpline will walk you through everything you need to know about the Certificate III in Business, a nationally accredited qualification designed to equip you with the practical skills and knowledge needed to thrive in diverse business environments including administration, customer service, data entry, and office support.

So, if you're someone aiming to start or grow your business career, keep reading till the end!

BSB30120 Certificate III in Business Course Overview

The Certificate III in Business is a highly flexible course that can be completed online, part-time, or full-time depending on your availability. It is suitable for school leavers, career changers, or current employees wanting to formalise their existing skills. This qualification covers core business practices and improves your ability to contribute effectively in the workplace.

The course typically involves completing 13 units of competency, including 6 core units and 7 elective units selected based on your chosen specialisation such as administration, customer engagement, medical administration, or records management.

Certificate III in Business Online Units Distribution

Here’s an overview of some of the units you will cover while pursuing your BSB30120 Certificate III in Business course.

Core Units (Compulsory for All Specialisations)

BSBCRT311 – Apply critical thinking skills in a team environment

BSBPEF201 – Support personal wellbeing in the workplace

BSBSUS211 – Participate in sustainable work practices

BSBTWK301 – Use inclusive work practices

BSBWHS311 – Assist with maintaining workplace safety

BSBXCM301 – Engage in workplace communication

Example Elective Units (Vary Based on Specialisation)

BSBTEC301 – Design and produce business documents

BSBOPS301 – Maintain business resources

BSBFIN301 – Process financial transactions

BSBINS302 – Organise workplace information

BSBOPS304 – Deliver and monitor a service to customers

BSBPMG430 – Undertake project work

BSBPEF301 – Organise personal work priorities

Note: The availability of elective units may vary depending on the institution you choose.

What You'll Learn While Pursuing BSB30120 Certificate III in Business

The Certificate III in Business focuses on providing hands-on knowledge of business operations. Whether you work in an office, retail, or a healthcare setting, the course aims to prepare you for real-world business scenarios by combining theory with practical application.

Key learning outcomes include:

Business Communication

Enhance your ability to communicate clearly and professionally in both verbal and written forms across various workplace situations.

Office Administration

Learn how to produce and manage workplace documentation, handle records, and maintain workplace resources efficiently.

Customer Service

Build strong interpersonal skills to support customer satisfaction and handle complaints and feedback effectively.

Time & Workload Management

Organise personal work priorities and improve your productivity by applying time management strategies.

Workplace Safety & Sustainability

Understand the importance of WHS (Workplace Health and Safety) procedures and participate in sustainable business practices.

Financial Transactions

Gain basic financial literacy by learning how to process invoices, manage petty cash, and handle routine business financials.

Innovation & Problem Solving

Develop critical thinking skills and contribute creative ideas to improve business operations and productivity.

Career Opportunities After Completing Certificate III in Business

The BSB30120 Certificate III in Business opens doors to a wide variety of entry-level job roles in multiple sectors such as administration, customer service, retail, finance, education, healthcare, and government.

Here are some popular career options you can consider after completing the course:

Administration Assistant

Office Clerk

Customer Service Officer

Receptionist

Data Entry Operator

Records Assistant

Junior Personal Assistant

Project Assistant

With further study and work experience, this qualification can also serve as a stepping stone to higher-level business courses and leadership roles.

Entry Requirements for BSB30120 Certificate III in Business

To enrol in the Certificate III in Business, you must meet a few basic requirements.

Eligibility Requirements:

Minimum age of 16 years

Parental or guardian consent for applicants under 18

Technology Requirements:

A laptop or computer with a stable internet connection

Word processing software (e.g., MS Word or Google Docs)

Basic computer skills like typing, emailing, and using the internet

Academic Skills Required:

Basic reading and writing skills

Oral communication and listening skills

Literacy and numeracy as per ACSF (Australian Core Skills Framework)

Practical Placement (If Applicable)

While not mandatory for all streams, some business specialisations may require students to complete practical assessments or simulated business tasks. Your course provider will inform you about any placement or assessment requirements.

Benefits of Studying the Certificate III in Business Course

Pursuing the BSB30120 Certificate III in Business comes with a host of benefits that enhance your career and learning journey:

Flexible Study Options: Choose between online, part-time, or full-time formats to suit your schedule.

Job-Ready Skills: Learn practical skills that are in demand across various industries.

Nationally Recognised Qualification: Accepted by employers across Australia.

Career Starter or Career Changer: Ideal for both new workforce entrants and those wanting a change.

Stepping Stone to Higher Qualifications: Use this course as a pathway to Certificate IV or Diploma-level business courses.

Certificate III in Business – The Student Helpline’s Final Take

Looking to build a future-proof career in the world of business? The BSB30120 Certificate III in Business offers a perfect starting point. It’s a nationally recognised qualification that sets you up with versatile skills, allowing you to work in a wide range of industries or even move into higher-level education.

At The Student Helpline, our expert counsellors can help you find the best business colleges in Australia, understand government funding options, and support your enrolment process from start to finish.

Get in touch today and take the first step toward building a successful business career!

Frequently Asked Questions

Can I study the Certificate III in Business online?

Yes, the BSB30120 course is available online through various accredited institutions. The Student Helpline can help you apply for universities offering flexible online learning options.

How much does the Certificate III in Business cost?

The cost typically ranges between INR 80,000 to INR 3,00,000, depending on the institution. You may be eligible for government funding or scholarships.

What are the next steps after completing this course?

You can:

Apply for entry-level business roles

Enrol in Certificate IV or Diploma in Business

Specialise in areas like customer engagement, administration, or project management

Who should enrol in this course?

This course is ideal for:

School leavers

Job seekers

Working professionals wanting to formalise their business knowledge

Anyone interested in starting a career in business