Mastering Communication and Networking: Insights from Supriya Gera, Data & AI Consultant

In today's interconnected world, mastering the art of networking and communication is more crucial than ever. Supriya Gera, a successful Data and AI Consultant at Deloitte and an alumnus of Apeejay School, Mahavir Marg (Batch of 2016), shares invaluable insights on how these skills have shaped her career and can transform yours.

The Significance of Communication

Communication is the backbone of any organisation, especially in a world dominated by digital interactions. Supriya Gera highlights three core aspects of effective communication:

Mastering Email Communication for Clarity

"In a professional setting, most communication happens through written mediums like emails," Supriya explains. "It’s crucial to articulate your message clearly, assuming the recipient has no prior knowledge of the subject. Whether it's a simple request or a detailed report, clarity in writing ensures that your message is understood without ambiguity."

Supriya recalls a critical project at Deloitte where clear email communication prevented a major mishap. By ensuring every email was precise and detailed, her team avoided misunderstandings and kept the project on track.

Knowing What to Communicate and Why

Clarity of thought is fundamental. Before sending a message, understand the purpose and the desired outcome. "This clarity helps in formulating your thoughts and conveying them effectively," Supriya notes. It's about knowing what you want to communicate and why.

Confidence in Communication

"Confidence in expressing your ideas is key," Supriya asserts. Whether in a business meeting or a casual conversation, being confident helps in delivering your message convincingly. Confidence also plays a significant role in active participation in discussions, which can lead to better networking opportunities.

The Art of Networking

Networking is not just about making contacts but about building lasting relationships. According to Supriya, networking is crucial in every professional field. Here are her insights on effective networking:

Elasticity in Learning

Be open to learning from every interaction. "Whether it's with colleagues, mentors, or industry peers, every conversation is an opportunity to gain new insights and knowledge," says Supriya.

Aligning Interests

When networking, find common ground with the person you are interacting with. "This mutual interest forms the foundation of a strong professional relationship," Supriya advises.

Sustaining Connections

Maintaining relationships requires effort. "Regularly staying in touch, be it through occasional messages or catch-up meetings, ensures that your network remains robust. Good communication is the bedrock of sustaining these relationships," Supriya emphasises.

Overcoming Hybrid Work Challenges

The hybrid work model, where face-to-face interactions are limited, poses challenges to effective networking. Supriya offers practical advice to navigate this new norm:

Initiate Conversations

"In virtual meetings, go beyond business discussions," Supriya suggests. "Take the initiative to have casual conversations, share your interests, and learn about your colleagues’ interests. This helps in building a rapport that transcends the virtual barrier."

Express Your Interests

Be proactive in communicating your interests and career goals to your peers and supervisors. "This not only helps in aligning your professional path with your aspirations but also makes you memorable for future opportunities," Supriya advises.

Tips for Aspiring Professionals

For those starting in the industry, mastering business communication can seem daunting. Supriya shares some valuable tips:

Participate in Co-curricular Activities

"Engage in activities that enhance your speaking and presentation skills. Schools and colleges often offer a plethora of opportunities like debates, presentations, and group discussions that can boost your confidence," Supriya suggests.

Focus on Speaking Skills

While writing is important, speaking skills are equally critical. "Practise speaking clearly and confidently, as this will help you articulate your thoughts during interviews and professional interactions," Supriya advises.

Seek Feedback

"Don’t hesitate to ask for feedback on your communication style. Constructive criticism helps in identifying areas of improvement and honing your skills," Supriya recommends.

Networking and communication are indispensable skills in today’s professional landscape. As Supriya Gera’s journey illustrates, these skills can open doors to numerous opportunities and pave the way for career advancement. By focusing on clarity, confidence, and continuous learning, anyone can master the art of communication and build a strong professional network. For aspiring professionals, starting early and taking every opportunity to practise these skills will undoubtedly set the foundation for a successful career.

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