Human Resource Management

In this modern era, organizations have become more people-centric than ever — especially since this approach pays great dividends in terms of enhanced employee performance and lower attrition rates. Human Resource Management or HRM plays a key role in allowing employers and organizations to reach their objectives.

The functions of HRM hold great significance in the growth and overall development of organizations. After all, when the employees grow and develop their skills, the organization will automatically experience growth and expansion.

Some of the primary functions of HRM include job design and job analysis, recruitment/ hiring and selection, training and development, compensation and benefits, performance management, managerial relations, and labor relations.

Evolution Cycle of the HR Function

Every HR department develops along with the development and growth of the organization. The HRM evolves through 3 distinct stages where it begins as a Business Function, turns into a Business Partner, and afterward a Strategic Partner.

In every one of these cases, the job and responsibilities of the HR division evolve to be more strategic. At more elevated levels of maturity, the HR department can increase the value of the leadership potential, top talent, company goals, employee retention rate, and long-haul management of the association.

At each stage, the credits and worth added by the Human Resources department change, and the mediums required for this will change. At any rate, HR in an association should be liable for overseeing employee information, finance, time management, and setting up organizational strategies. The HR department handles the effectiveness of human resource strategies and should be incorporated into every decision-making process in the organization.

As a business partner, HR’s job is to meet the “current business needs” with the goal that the association can develop at a quantifiable rate. At this stage, HR moves to competency-based recruitment, pay grades, sudden turn of events, correspondence, and organization plans.

HR helps in formalizing the organization hierarchy (who does what and reports to whom). That is done, it recognizes the skills essential for each work job. Further, it helps in characterizing programs that are essential for building up these abilities, recruitment strategies to assess the expertise levels, and benchmarking the abilities against industry norms and contenders, etc.

All-out salary (finance and advantages) likewise turns into a center territory where the HR assists the association with drawing in and holding talented employees by turning into a pioneer in paying the employees.

Utilizing the expertise database and the company structure, the HR work develops pay hikes, improves the preparation capacity, and makes the recruitment work more receptive to the abilities required by the association.

Organizations that see their HR as a strategic business partner have faith in giving the full maturity of their HR work. Such organizations are centered around accomplishing leadership roles instead of year-on-year development.

Importance of HRM:

Strategy management is an essential component of every organization and plays a critical aspect in human resource management. HR managers oversee strategies to guarantee that the organization meets its business objectives while also making major contributions to corporate decision-making, which includes assessments for present workers and projections for subsequent ones based on business requirements. HR is also the agency to contact if any form of professional problem emerges between workers. They guarantee that challenges and disputes are properly handled by examining the topic objectively and fostering good conversation to establish a solution. Furthermore, they assist employees in understanding various methods of creating productive work connections as well as the need not to allow personal judgment to affect their behavior.

Features of HRM

1. A Part of Management Discipline

HRM is a crucial aspect of administration. Even though it is not considered a profession in itself, it is unquestionably a subject of study. Because HRM is part of the management process category, it largely relies on management concepts, methods, and procedures when managing the human resources of almost any business segment.

2. Universal Existence

HRM is universal and is applicable everywhere, irrespective of the size, nature, and variety of scopes.

3. Concerned with People

HRM is concerned with the management of human resources or human characteristics in a business segment. It oversees a variety of individuals, including workers/laborers, bosses, managers, and other associated senior managers. As a result, HRM is described as the management of “people resources’ and their dedication to their jobs.

4. Action-oriented

Instead of record-keeping, written processes, or regulations, the focus of Human Resource Management is “activity.” Employee issues are resolved by sensible policies.

5. Directed towards the achievement of objectives

HRM is focused on working to attain organizational goals. It also gives tools and procedures for properly managing the firm’s human resources.

6. Integrating mechanism

Among the most essential purposes of HRM is to identify the best way to achieve shared goals. It also helps to establish friendly relationships among employees at all levels of a business.

7. Development-oriented

HRM strives to optimize or maximize the usage of employees’ talents or potential. For all of this, it tailors the compensation structure to the demands of the personnel. It also influences staff training to improve their abilities. It makes every effort to fully use the capabilities of its people to serve the organizational goals.

8. Continuous processes

HRM is an ongoing process, it operates from the day an organization is created until it is disbanded. It primarily focuses on managing the firm’s human capital, which is a continuous process rather than a one-time event or a bad transaction.

9. Comprehensive function

HRM can never be an isolated process since it involves all employees. No one is exempt from the periphery of HRM, regardless of his or her status, remuneration, or kind of job.

Objectives of HRM:

Some of the key objectives of HRM are:

HR managers strive to reduce expenses in areas, such as retaining employees. HR specialists are taught to conduct effective negotiations with potential and current workers, as well as to be knowledgeable about employee perks that are likely to attract excellent applicants and keep current employees.

HR managers play an important role in developing employer-employee relationships since they contribute considerably to training and development programs. This leads to staff development inside the organization, hence, increasing employee happiness and productivity.

Human resource managers are in charge of organizing activities, events, and celebrations inside the organization, which provide possibilities for team development. Furthermore, it increases employee engagement and fosters a sense of confidence and regard among colleagues.

Functions of HRM:

Job design and job analysis

Employee hiring and selection

Employee training & development

Compensation and Benefits

Employee performance management

Managerial relations

Labor relations

Employee engagement & communication

Health and safety regulations

Personal support for employees

Succession Planning

Industrial Relations

1. Job design and job analysis

One of the foremost functions of HRM is job design and job analysis. Job design involves the process of describing duties, responsibilities, and operations of the job. To hire the right employees based on rationality and research, it is imperative to identify the traits of an ideal candidate who would be suitable for the job. This can be accomplished by describing the skills and character traits of your top-performing employee. Doing so will help you determine the kind of candidate you want for the job. You will be able to identify your key minimum requirements in the candidate to qualify for the job.

Job analysis involves describing the job requirements, such as skills, qualifications, and work experience. The vital day-to-day functions need to be identified and described in detail, as they will decide the future course of action while recruiting.

2. Employee hiring and selection

Recruitment is one of the primary functions of human resource management. HRM aims to obtain and retain qualified and efficient employees to achieve the goals and objectives of the company. All this starts with hiring the right employees out of the list of applicants and favorable candidates.

An HRM helps to source and identify the ideal candidates for interview and selection. The candidates are then subjected to a comprehensive screening process to filter out the most suitable candidates from the pool of applicants. The screened candidates are then taken through different interview rounds to test and analyze their skills, knowledge, and work experience required for the job position.

Once the primary functions of HRM in recruitment are completed, and the candidate gets selected after rounds of interviews, they are then provided with the job offer in the respective job positions. This process is important because these selected employees will, after all, help the company realize its goals and objectives.

3. Employee training & development

Imparting proper training and ensuring the right development of the selected candidates is a crucial function of HR. After all, the success of the organization depends on how well the employees are trained for the job and what are their growth and development opportunities within the organization.

The role of HR should be to ensure that the new employees acquire the company-specific knowledge and skills to perform their tasks efficiently. It boosts the overall efficiency and productivity of the workforce, which ultimately results in better business for the company.

HRM plays a very crucial role in preparing employees for bigger tasks and responsibilities, which leads to the holistic development of employees at work. And an organization that provides ample growth and development opportunities to its employees is considered to be a healthy organization.

4. Compensation and Benefits

Benefits and compensation form the major crux of the total cost expenditure of an organization. It is a must to plug in the expenses, and at the same time, it is also necessary to pay the employees well. Therefore, the role of human resource management is to formulate attractive yet efficient benefits and compensation packages to attract more employees into the workplace without disturbing the finances of the company.

The primary objective of the benefits and compensation is to establish equitable and fair remuneration for everyone. Plus, HR can use benefits and compensation as leverage to boost employee productivity as well as establish a good public image of the business.

Therefore, one of the core HR department functions is to lay down clear policies and guidelines about employee compensation and their available benefits. One of the functions of the HR manager is to ensure the effective implementation of these policies and guidelines. This creates equality and builds transparency among the employees and the management within the organization. After all, the level of employee satisfaction at work is directly proportional to the compensation and benefits they receive.

5. Employee performance management

The next activity on the HR functions list is effective employee performance management. Effective performance management ensures that the output of the employees meets the goals and objectives of the organization. Performance management doesn’t just focus on the performance of the employee. It also focuses on the performance of the team, the department, and the organization as a whole.

The list of HR functions for performance management includes:

Developing a proper job description

Initiating an appropriate selection process to hire the right candidates for the job positions

Providing the right training and education needed to enhance the performance of the employees

Enabling real-time feedback and coaching employees to boost efficiency among them

Conducting performance reviews monthly or quarterly to discuss the positives and the improvement areas of employees

Formulating a proper exit interview process to understand why experienced employees choose to leave the company

Designing a proper appraisal and compensation system that recognizes and rewards the workforce for their effort and hard work

6. Managerial relations

Relationships in employment are normally divided into two parts — managerial relations and labor relations. While labor relations are mainly about the relationship between the workforce and the company, managerial relations deal with the relationship between the various processes in an organization.

Managerial relations determine the amount of work that needs to be done in a given day and how to mobilize the workforce to accomplish the objective. It is about giving the appropriate project to the right group of employees to ensure the efficient completion of the project. At the same time, it also entails managing the work schedules of employees to ensure continued productivity. HR must handle such relations effectively to maintain the efficiency and productivity of the company.

7. Labor relations

Cordial labor relations are essential to maintain harmonious relationships between employees at the workplace. At the workplace, many employees work together towards a single objective. However, individually, everyone is different from others in characteristics. Hence, it is natural to observe a communication gap between two employees. If left unattended, such behaviors can spoil labor relations in the company.

Therefore, it is crucial for HR to provide proper rules, regulations, and policies about labor relations. This way, the employees have a proper framework within which they need to operate. Therefore, every employee will be aware of the policies which will create a cordial and harmonious work environment.

Such a structured and calm work atmosphere also helps with improving performance and aching for higher targets.

8. Employee engagement and communication

Employee engagement is a crucial part of every organization. Higher levels of engagement guarantee better productivity and greater employee satisfaction. Efficiently managing employee engagement activities will help in improving employee retention rates too. HRM is the right agent who can manage employee engagement seamlessly. Proper communication and engagement will do wonders for the employees as well as the organization. The more engaged the employees are, the more committed and motivated they will be.

Human resource teams know the ‘humans’ of the organization better than anyone else. This gives them an upper hand in planning engagement activities. Although such activities might not fall under the direct functions of HRM, they are indeed required for organizational welfare and employer branding.

9. Health and safety regulations

Every employer should mandatorily follow the health and safety regulations laid out by the authorities. Our labor laws insist every employer provide whatever training, supplies, PPE, and the essential information to ensure the safety and health of the employees. Integrating health and safety regulations with company procedures or culture is the right way to ensure the safety of the employees. Making these safety regulations part of the company activities is one of the important functions of HRM.

10. Personal support for employees

HRM assists employees when they run into personal problems which may interfere with the workflow. Along with discharging administrative responsibilities, HR departments also help employees in need. Since the pandemic, the need for employee support and assistance has substantially increased. For example, many employees needed extra time off and medical assistance during the peak period of the pandemic. For those who reached out for help, whether it may be in the form of insurance assistance or extra leaves, companies provided help through HR teams.

11. Succession Planning

Succession planning is a core function of HRMs. It aims at planning, monitoring, and managing the growth path of the employees from within the organizations.

What usually happens is that promising and bright employees within the organization who have excelled in their roles are handpicked by their supervisors and HRs, and their growth paths are developed.

This, of course, becomes quintessential as those employees who recognize the fact that the company is investing in their growth and development, and therefore, will stay loyal in the long run. However, while developing such employees towards a higher role, companies must keep in mind several aspects, such as improving employee engagement and assigning challenging tasks and activities.

An employee leaving the organization can prove to be disruptive and expensive. Therefore, succession planning is a savior of some sort, as it helps identify the next person who is just right to replace the outgoing individual.

12. Industrial Relations

It’s usually the production lines and manufacturing units where this HR function is mostly used. You see, Unions exist in factories and manufacturing units. And their responsibility is towards the goodwill of the workers they’re always vocal and upfront about it.

Now, for a company, especially in manufacturing and production, the HRs must have ongoing Industrial Relations practices. They must also continuously engage with the Unions in a friendly and positive manner to maintain amicable relations.

The true motive of Industrial Relations touches on a lot of issues within the company. For instance, Industrial Relations may be in place to meet wage standards, reduce instances that call for strikes and protests, improve working and safety conditions for employees, reduce resource wastage and production time, and so on.

Industrial Relations are extremely important because, if handled properly, they can circumvent protests, violence, walkouts, lawsuits, loss of funds, and production time. IR is a sensitive yet critical function of the HR department, naturally, it requires personnel with vast experience.

HRM plays a major role in the smooth functioning of the organization. The process starts with formulating the right policies for the job requirements and ends with ensuring the successful business growth of the company. Therefore, HRM works as an invisible agent that binds together all the aspects of the organization to ensure smooth progress.