Double Charged by Ticketmaster? How to Get Your Money Back Fast
Double Charged by Ticketmaster? How to Get Your Money Back Fast
**Double Charged by Ticketmaster? Here’s How to Get Your Money Back Fast**
Finding out that Ticketmaster charged you twice for the same tickets can be really annoying. It might be a mistake in their system or just an accidental click, but you should get your money back fast.
In this guide, we’ll break down why double charges happen, how to get your refund quickly, and how to avoid this situation in the future. We’ll also answer some common questions to help you sort things out.
**Why Did Ticketmaster Charge Me Twice?**
Here are a few reasons you might see a double charge:
1. **Payment Delays** – Sometimes, a pending charge shows up before the transaction is fully processed, making it look like a duplicate charge.
2. **Accidental Clicks** – If you hit Purchase more than once because the site was slow, the system might think you made multiple orders.
3. **Technical Errors** – Glitches in Ticketmaster’s system can cause a double charge.
4. **Bank Holds** – Some banks put temporary holds on your account that can look like extra charges, but they'll usually go away after a few days.
5. **Backup Payment Method Issues** – If the primary payment method doesn’t go through, Ticketmaster might charge a backup card without letting you know clearly.
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**How to Get a Refund for a Double Charge**
**1. Check Your Order History**
- Log in to your **Ticketmaster account** and go to **My Orders.**
- Look for **two separate orders** or just a pending charge.
**2. Wait 3-5 Business Days (If It’s a Pending Charge)**
- Many double charges are just temporary **holds** that should fall off.
- Check your bank statement later to see if one charge disappears.
**3. Contact Ticketmaster Customer Support**
If the duplicate charge is still there:
- **Live Chat:** This is usually the quickest option (available on their site).
- **Email/Twitter:** This method takes longer but is good for keeping a record.
**What to Have Ready:**
- Order number(s)
- A screenshot of the double charge
- Your bank statement showing the duplicate transaction
**4. Dispute the Charge with Your Bank**
If you haven't heard back from Ticketmaster in **7-10 days**, you can:
- **Call your bank** and file a dispute.
- Offer evidence like screenshots, emails, and order confirmations.
- Usually, banks will refund disputed charges within **10 business days**.
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**How to Prevent Double Charges in the Future**
- **Use a Stable Internet Connection** – If the page is slow, don’t keep clicking.
- **Check My Orders Before Buying Again** – Make sure your first order went through.
- **Turn on Payment Notifications** – Some banks can notify you right away when a charge is made.
- **Stick to One Payment Method** – Only use backup options if you really need to.
- **Keep Order Confirmations** – Save receipts just in case something goes wrong.
**FAQs: Ticketmaster Double Charges**
**Q1: Will Ticketmaster refund a double charge automatically?**
A: Sometimes they will if it's a clear mistake. But it's best to **contact support** for a quicker response.
**Q2: How long does it take to get a refund from Ticketmaster?**
A: Refunds usually take **5-10 business days**, depending on your bank.
**Q3: What if Ticketmaster won’t refund me?**
A: If they don’t handle your claim fairly, you can **dispute the charge** with your bank.
**Q4: Can I cancel one of the orders myself?**
A: If the tickets aren’t **refundable**, you’ll likely need help from Ticketmaster. For refundable tickets, check your My Orders for cancellation options.
**Q5: Why does my bank show two charges but Ticketmaster only shows one?**
A: This is probably just a **hold** that should go away in a few days.
**Q6: Does Ticketmaster guarantee refunds for double charges?**
A: They don’t really advertise a guarantee, but their **support team** usually helps with double charges when you report them.
**Q7: What’s the quickest way to reach Ticketmaster for a refund?**
A: Use **live chat** on their website or call
**Q8: Can I get something for the hassle?**
A: It’s pretty rare, but you can ask for a **discount on future tickets** nicely.
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**Final Thoughts**
Dealing with double charges from Ticketmaster can be a pain, but it’s often fixable. Just make sure to double-check if it’s a **pending charge or a real duplicate order**. If you don’t see your money back in **5 business days**, reach out to **Ticketmaster support** or your bank.
To dodge similar issues down the road, **make sure you have a good connection when buying tickets**, check your order history before hitting purchase again, and save those receipts.
**Have you ever faced a double charge from Ticketmaster? Share what happened in the comments—we want to hear how you handled it!** 💬🔍
About the Creator
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