Unexplained Transaction Failures in Ledger Wallet

Imagine you are trying to sell a coin during a massive price dip to avoid losses, and suddenly you encounter a transaction failure. It can be incredibly frustrating!

Ledger Wallet transaction failures can be stressful, especially when you don’t understand the cause or how to fix them. If you are facing this issue, here are some steps you can take to resolve the problem:

To fix this

Please download the last update of Ledger Live Application:

• Ledger Live for Windows 10/11
• Ledger Live for MAC
• Ledger Live for Android

1. Check Ledger Live and device connection:

• Ledger Live Update: For optimal performance, check for Ledger Live updates. Outdated software might cause issues. You can update directly within the app.
• Connection and Unlock: Double-check that your Ledger device is securely plugged into your computer and unlocked. Verify that your computer recognizes the device.
• USB Cable Check: Try a different USB cable if possible. Faulty cables can cause connection problems and transaction failures.

2. Review transaction details:

• Look for any error messages displayed on your Ledger device or Ledger Live during the transaction. These messages might provide clues about the cause of the failure.
• Confirm you have enough funds available for the transaction, including any network fees.

3. Network Issues:

• Blockchain networks can experience congestion, causing transaction delays or failures. You can check the network status for the specific cryptocurrency you’re using through online explorers.

4. Ledger Firmware:

• Outdated Ledger firmware might cause compatibility issues. Update your Ledger device’s firmware through Ledger Live if a new version is available.

Always reach out to Ledger Support if you hit a brick wall or the solution we provide is not resolving your issues.

Tips:

Consider the type of transaction you are trying to perform. Sending cryptocurrency to an exchange or another wallet might have different requirements than swapping tokens on a decentralized exchange (DEX).