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𝟏-πŸ–πŸ–πŸ–-πŸ•πŸ“πŸ‘-πŸ‘πŸ“πŸ—πŸ–πŸ“žEarthlink Internet is not working? here are some troubleshooting steps you can follow!!

Earthlink Internet is not working? here are some troubleshooting steps you can follow!!

By velle𝟏-(πŸ–πŸ‘πŸ‘)-πŸ‘πŸ—πŸ–-πŸ‘πŸ’πŸ“πŸŽπŸ“žPublished 11 months ago β€’ 2 min read

If your Earthlink internet is not working, here are some troubleshooting steps you can follow to help resolve the issue:

### 1. **Check for Outages**

- **Visit Earthlink's website** or check their social media accounts to see if there are any reported outages in your area.

- You can also use online outage trackers like **DownDetector** to check if others are facing the same problem.

### 2. **Restart Your Modem and Router**

- **Unplug** the power cord from your modem and router.

- Wait for about 30 seconds to 1 minute.

- Plug them back in and wait for the lights to stabilize. This can fix many connectivity issues.

### 3. **Check Your Cables and Connections**

- Ensure all cables are properly connected, especially the Ethernet cables between the modem, router, and your device.

- If you’re using Wi-Fi, check the signal strength, and try moving closer to the router.

### 4. **Reboot Your Computer or Device**

- Sometimes, the issue might be specific to your computer or device. Reboot your computer or restart the device you're using.

### 5. **Check Wi-Fi Settings**

- If you’re using Wi-Fi, check if other devices can connect to the network. If only one device is affected, try disconnecting and reconnecting to the Wi-Fi.

- Make sure you’re connected to the correct network and that you’re using the right password.

### 6. **Run a Speed Test**

- Use a website like **Speedtest.net** to check your connection speed. If the speed is lower than expected, it could indicate a problem with your service.

### 7. **Clear Your Browser’s Cache**

- Sometimes, a full browser cache can cause issues when trying to access websites. Clear the cache and cookies in your web browser and try again.

### 8. **Check for Interference**

- If you're using Wi-Fi, check for interference from other devices, such as microwaves, cordless phones, or baby monitors. Try changing the Wi-Fi channel on your router.

### 9. **Update Firmware**

- Check if your modem or router needs a firmware update. You can usually find instructions on how to do this in the router’s user manual or by visiting the manufacturer’s website.

### 10. **Disable Firewall/Antivirus**

- Temporarily disable your firewall or antivirus software to check if it's blocking your connection. Remember to re-enable it once you’re done troubleshooting.

### 11. **Contact Earthlink Support**

- If you’ve gone through all of the above steps and still have no connection, contact Earthlink customer support for assistance. They may be able to diagnose and resolve the issue remotely or schedule a technician to come out.

#### Earthlink Customer Support:

- **Call**: 1-877-907-7366 (Check their website for updated contact info)

- **Online Support**: Visit Earthlink’s [Support Page](https://www.earthlink.net/help) for more help.

Hopefully, one of these steps resolves the issue! Let me know if you'd like more detailed instructions on any of these steps.

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About the Creator

velle𝟏-(πŸ–πŸ‘πŸ‘)-πŸ‘πŸ—πŸ–-πŸ‘πŸ’πŸ“πŸŽπŸ“ž

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