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How To Fix Spotify Common Errors in 2023

Spotify Common Errors

By Spotify ErrorsPublished 2 years ago 4 min read

Spotify is one of the most popular music streaming services, with millions of users worldwide. However, like any software, Spotify can sometimes encounter errors that prevent you from listening to your favorite music. In this article, we will provide solutions for some of the most common Spotify errors and issues that users face in 2023.

Update the Spotify App

One of the first things to try when you encounter Spotify errors are to ensure you are running the latest version of the Spotify app. Software updates often include bug fixes and performance improvements that could resolve your issue.

To update the Spotify app on your iPhone or Android:

  • On iPhone, go to the App Store and tap updates next to the Spotify app.
  • On Android, go to the Play Store, tap the hamburger menu icon in the top left, choose "My Apps & Games", select Spotify and tap "Update".
  • Once the update is installed, restart the Spotify app and see if the error persists. Keeping Spotify updated ensures compatibility with fixes for known issues.

Restart Your Device

Restarting your phone, computer or Spotify listening device essentially refreshes the device's memory and clears out any glitches that could be causing Spotify errors.

To restart your device:

On an iPhone, hold down the side or top button until the "Slide to Power Off" prompt appears. Slide to turn off, wait 30 seconds, then turn your device back on.

  • On an Android, hold down the power button until the shut down prompt appears. Tap "Restart" and wait for your phone to come back on.
  • On a computer, click the Start menu, click the Power icon, and select "Restart".
  • Restarting your device will reload the operating system and Spotify, which often resolves app glitches and errors.

Reinstall the Spotify App

If updating and restarting Spotify does not fix your issue, the next step is to uninstall and reinstall the Spotify app on your device. Reinstalling resets the app and removes any corrupted files that could be the source of errors.

To uninstall Spotify:

  • On iPhone, tap and hold the Spotify icon until it starts wiggling. Tap the X icon to delete the app.
  • On Android, go to Settings > Apps. Tap Spotify and choose Uninstall.
  • On Computer, go to Add/Remove Programs and select Spotify to uninstall.
  • Once Spotify is deleted, download the app again from the official app store and log back into your account. Reinstalling should eliminate software errors.

Clear Spotify App Cache and Data

Over time, cached data and login credentials can get corrupted and lead to Spotify errors. Clearing this data gives the app a fresh start.

To clear the cache and data:

  • On iPhone - Go to Settings > General > iPhone Storage. Tap Spotify and then Offload App to clear the cache.
  • On Android - Go to Settings > Apps. Select Spotify, tap Storage and then Clear Cache and Clear Data buttons.
  • On Windows - Open the Run dialog by pressing Windows + R, type %Appdata% and delete the Spotify folder.
  • On Mac - Go to Finder > Application Support and delete the Spotify folder.

This will sign you out and delete all Spotify data. Log back in after clearing and see if your error is fixed.

    Check Your Internet Connection

Since Spotify is a streaming service, any disruptions to your internet connection can cause playback errors and other issues. Check that your Wi-Fi or mobile data connection is strong in the Spotify app.

Troubleshoot your internet connection by:

  • Running a speed test to confirm your download and upload speeds are fast enough for streaming audio.
  • Reconnecting to the wireless network on your device or toggling Airplane mode on and off.
  • If on mobile data, check you have adequate signal and turn your phone to Airplane mode briefly to force a fresh connection.

With a strong, stable internet connection, Spotify errors caused by connectivity problems should disappear.

Contact Spotify Customer Support

If you have tried all of these troubleshooting steps and are still experiencing Spotify errors, you should reach out to their customer support team directly for assistance.

You can contact Spotify by:

  • Using the in-app chat support feature on iOS and Android to message a Spotify support agent.
  • Going to the Help section of their website and submitting a request describing the issues you are encountering.
  • Calling or emailing their dedicated customer support phone number and inbox listed on the Contact Us page.

Spotify's support team may be able to resolve elusive technical issues on their end or directly troubleshoot errors you cannot fix yourself.

Conclusion

Spotify errors can be frustrating but are often easily fixed using one of these troubleshooting methods. Updating the app, restarting your device, reinstalling Spotify, clearing the cache and data, checking your internet connection and contacting customer support are simple ways to get your music working again.

With Spotify's massive popularity, the company is usually quick to address bugs and errors with new updates. Periodically troubleshooting problems ensures you have seamless access to Spotify's extensive catalog of music, podcasts and other audio content.

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About the Creator

Spotify Errors

If you are having trouble with Spotify? You're not alone. Spotify errors team's experts have put together a series of guides to help you fix the most common Spotify errors.

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Comments (1)

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  • Manisha Dhalani2 years ago

    Didn't know you could clear Spotify's cache - thanks for sharing.

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